Licensed Broker and experienced negotiator seeks a position at an established company. Expert in dedicated to giving clients "First Class" professional service and honest advice. Driven and energetic with 12 years experience. Highly adept at building excellent working relationships with other real estate agents, lenders, appraisers, title companies, surveyors and attorneys.
Experienced buyers' agent
Lending and escrow expertise
Lead follow up
San Antonio Board of Realtors
National Association of Realtors
Proficient in Microsoft
Honest and ethical
Accumulated over $2,000,000 in sales within the first 12 months of operating as a licensed real estate agent in 2004. Licensed Independent Real Estate Broker in 2007. Accumulated over $3,600,000 in sales in 2015. Property Acquisition Investment over $480,000 in 2014. SBC Wireless Frontiers in 2000 received Circle of Excellence Award.
Investment ManagerNov 2012 to Current Mumme Real Estate Holdings, LLC － San Antonio, TX Adhered to all federal and state compliance guidelines relative to retail mortgage lending. Analyzed company financial status, credit and property evaluation to determine feasibility of requesting loan or cash purchase for investment property. Created financial analysis reports of real estate portfolio, company financial statements, and market. Recorded, and banked cash, and checks, as well as reconciled records of bank transactions. Generated lists of investment properties that were compatible with company needs and financial resources. Attended workshops on learning goals, investment strategies, management, and research. Registered NMLS 1520834
Real Estate BrokerOct 2006 to Current Mumme Properties, LLC － San Antonio, TXGenerated lists of properties that were compatible with buyers' needs and financial resources. Maintained high referral rates and exceptional feedback from previous clients. Counseled customers on market current status for residential and land markets. Educated clients on items needed for lending approval, and referred client to loan officer for approval letter in order to submit offer. Develop marketing material for properties. Verified that the legal formalities were completed prior to closing dates. Actively follow-up with prospects and hot leads. Communicated with owners regarding home and loan status. Followed up with prospects throughout the sales process. Created and maintained my client base by meeting needs and providing exceptional customer service. Negotiated contracts and coordinate with lenders, attorneys and inspectors. Advertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.
RealtorOct 2003 to Oct 2006 Keller Williams Realty － San Antonio, TX Promoted property sales through advertisements, open houses and participation in multiple listing services. Successfully guided home buyers and sellers through sales and purchase of properties. Showed residential properties and explained the features, value and benefits of available homes. Assisted clients in leasing of homes. Communicated with owners regarding home and loan status. Verified that the legal formalities were completed prior to closing dates. Followed up with prospects throughout the sales process.
Indirect Account ManagerDec 2000 to Nov 2002 Cingular Wirless － San Antonio, TXManaged
a team of three account executives and forty-agent point of distribution
locations. Exceeded all assigned sales
quotas and objectives by setting sales quotas for sales team. Maintained monthly/annual budget commitment
for gross activations, revenue, net activations and expenses to ensure we
stayed within budget and maximized production.
Assessed effectiveness of sales representatives. Maximized sales production of each agent account by achieving sales
goals and conducting training, radio remotes and tent sale events.
Designed employee motivation strategies and contests. Maintained
open communication between Cingular Wireless and indirect agent accounts. Developed productive relationships with key account holders. Coordinated and approved assigned agents'advertising and Co-op requests. Developed
and coordinated training for new products and services.
with National Account group of opening new kiosk. Met with management of new location, requested
and assigned agent codes, scheduled training for store associates/managers,
plan launch activities and provided demo line for new store location.
Cingular policies and procedures pertaining to agent business and ensure
Retail Operations ManagerSep 1996 to Dec 2000 Cingular Wireless, Formerly Southwestern Bell Wireless － San Antonio, TXManaged all
aspects of 18 retail distribution locations to meet financial
objectives. Met monthly budget commitment for gross activations, revenue, net
activations and expenses. Met and
exceeded all assigned sales quotas and objectives by setting sales quotas for
sales associates. Managed all sales functions, including scheduling,
training, coaching and merchandising. Trained
all new employees and held ongoing training for seasoned employees to maximize
the employee's potential. Training
consisted of new product, merchandising for store, communication, best
practices and time management. Assessed effectiveness of sales representatives. Assured
sales associates were meeting 90 day rolling average for assigned quotas by
maintaining accurate reports. Designed employee motivation strategies and contests. Submitted monthly reports to regional manager. Performed inventory audits and made surprise
visits to remote locations to ensure operational requirements. Audited sales associate's contracts and
drawer transaction journals on a weekly basis to ensure procedures were
followed at all times. Coordinated
opening of new kiosk locations. Ordered
kiosk and scheduled delivery/install date.
Contacted electrical contractors for bids and wiring kiosk with
electricity. Scheduled data and ISDN
line installation once electrical had been completed. Ordered PC's, monitors,
routers, circuits, cash drawer, credit card reader and check reader for new
locations. Order safes and locks for
kiosk and scheduled safe installation date. Requested sales associate's codes and security logins through proper
departments. Established Armored and
courier pickup at new locations. Met
with Marketing for promotion for grand opening and scheduled grand opening
Master of Arts, Adult Education and Training2010University of Phoenix － Phoenix, AZ
Bachelor of Science, Business/Marketing2009University of Phoenix － Phoenix, AZ
Certificate, Human Resource Management2008University of Phoenix － Phoenix, AZ
License, Broker2007Champions School of Real Estate － San Antonio, TX
License, Realtor2003Champions School of Real Estate － San Antonio, TX
Certificate of Achievement, 20 Hour SAFE Comprehensive MLO Fundamentals Course ID #20292016Champions School of Real Estate － San Antonio, TX
Certificate of Achievement, 3 Hour TX-SML SAFE: Texas Law and Practice Course ID #41262016Champions School of Real Estate － San Antonio, TX
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Companies Worked For:
Mumme Real Estate Holdings, LLC
Mumme Properties, LLC
Keller Williams Realty
Cingular Wireless, Formerly Southwestern Bell Wireless
University of Phoenix
Champions School of Real Estate
Job Titles Held:
Real Estate Broker
Indirect Account Manager
Retail Operations Manager
Master of Arts , Adult Education and Training 2010 Bachelor of Science , Business/Marketing 2009 Certificate , Human Resource Management 2008 License , Broker 2007 License , Realtor 2003 Certificate of Achievement , 20 Hour SAFE Comprehensive MLO Fundamentals Course ID #2029 2016 Certificate of Achievement , 3 Hour TX-SML SAFE: Texas Law and Practice Course ID #4126 2016
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