Bachelor of Science: Communication Studies, Minor: Religion, 2015 Texas Christian University - Fort Worth, TX
High School Diploma: 2011 Franklin Road Academy - Nashville, TN
After several years of experience as both a leader and detail-oriented planner, I have adapted a success-driven mentality with the desire to further develop my skills. Additionally I am a skilled verbal, written, and interpersonal communicator who is proficient at articulating ideas, while maintaining a positive attitude.
Investment Bank Client Onboarding Analyst, 05/2016 to Current UBS – Nashville, TN
Actively builds and maintains relationships with 7 clients with the highest quality of products and services.
Generates and/or saves money through operational efficiency, cross business alignment and innovation.
Efficiently Onboards time sensitive, critical accounts per the firms Trading Desk requests.
Collaborated on a new process to Onboard clients from the Wealth Management division into the Investment Bank.
Serves as the point person for seeing new legal agreements initiated by the client to completion.
Account Manager, 05/2015 to 05/2016 Bonded Filter Company – Nashville, TN
Actively managed over 20 clients while working alongside the sales team for new and recurring projects.
Created customer activity and scheduled reports monthly, quarterly and annually
Manage customer issues through CRM.
Researched and gathered information to resolve issues
Provide information upon customer requests.
Coordinated with all departments to gather information
Serve as a problem solver for service completion issues.
Provided field service support to divisional and regional managers to successfully service the customer.
New Business Tracking
Business Affairs Intern, 05/2014 to 06/2014 SESAC – Nashville, TN
Completed and processed new affiliate applications for both songwriters and publishers.
Registered new songwriter and publisher accounts.
Performed existing affiliate account maintenance.
Organized and complied new affiliate packages.
Reviewed and processed various statements and agreements.
Registration Intern, 07/2014 to 08/2014 SESAC – Nashville, TN
Managed both new and existing artists' music catalogs.
Input new music and edited existing song registrations, copyright ownerships, and income participations.
AP, MLA and Chicago Manuals of Style
Excellent interpersonal skills
Superior verbal and written communication
Web content skills
Critical and creative thinking
Advanced editing and proofreading
Filing and data archiving
Franklin Road Academy Alumni Board Member
Welcoming Committee at Brentwood United Methodist Church