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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
A dedicated and highly motivated professional with extensive experience working in diverse professional and people-oriented environments with multiple duties and responsibilities. Consistent, result-oriented success in progressive, diversified and demanding positions in development and effective use of techniques and procedures with the ultimate goal of producing products that assist and maximize the time of law enforcement personnel. Strong ability to apply analytical thinking to develop and suggest novel, innovative and cost-effective improvements to concepts, processes and procedures. Ability to prioritize, employ time management principles and communicate effectively.
Highlights
  • Time management
  • Deadline and results-oriented
  • Risk analysis
  • Critical thinking
  • Decisive
  • Results-oriented
  • Meticulous attention to detail
  • Strong interpersonal skills
  • Report analysis
  • Spreadsheet development
  • Reports generation and analysis
Accomplishments
Experience
Investigative Analyst, - Current
Department Of The Treasury Reading, PA,
  • 32801; Group Supervisor (GS) Joseph Lenczyk XXX-402-9182 I provide investigative, administrative and operational support to both offices, the ASAC as well as all of the TFOs assigned. I am also the Victim/Witness coordinator for the field office. I routinely provide intelligence analysis and investigative support to complex criminal investigations for the special agents in the office. This includes gathering and assembling information on major complex, multi-defendant investigations; preparing analytical work on multi-defendant conspiracy investigations; gang investigations and OCDETF investigations. In doing so, I apply principles and techniques of inductive and deductive reasoning to produce finished intelligence reports based on a review of data from various sources. I interpret and project existing data to fill in gaps in information, review and evaluate from my point of view. Additionally, there are currently three (3) special agents assigned to work international firearms trafficking investigations emanating from central Florida to the Caribbean and central and South America. In these complex conspiracy investigations that are routinely connected to Drug Trafficking Organizations (DTOs), I provide analytical support directly to the case agent team by providing organizational charts, time line spreadsheets and charts, phone record analysis and reports derived from a variety of data bases such as DMV, NCIC, NLETS, ETRACE, TECS, ACCURINT, TLO, FINCEN, DICE, EPIC, JABS and LEXIS NEXIS. Additionally, I take raw data derived from financial investigations, analyze it and prepare useful reports and other media that enhances the firearms trafficking and OCDETF investigations of the group. Recently, I spent many hours analyzing, packaging and preparing usable work products for agents investigating a complex OCDETF case. This included preparing power point presentations; timelines; organizational charts and Excel spreadsheets relating to the organization members, their activities, their assets and property and phone call activity captured through the investigation. Through my analysis of voluminous amounts of raw data relating to this OCDETF case, I was able to identify important information previously not discerned by the case agent team. My office currently has 14 special agents and over 20 Task Force Officers assigned working from two separate office locations; I provide all the administrative and operational support to all of them in a seamless, efficient and effective manner. This routinely requires working beyond my assigned work hours, which I readily accept on a regular basis. I was tasked to also provide administrative and operational support to Tampa Group IV (Field Intelligence Group/Firearms Trafficking Group). I traveled to Tampa to support this group on a periodic basis, usually every other week. Because of the volume of my work load, in addition to working beyond my assigned hours, I have also mastered the ability to plan, prioritize and manage my workload in the most efficient manner possible. In terms of my administrative knowledge and experience, my office was the subject of the OPRSO Office Review in September 2011. The inspection team rated all areas under my purview as a "Green". In preparation for the review, I worked many hours, including evenings and weekends, to ensure all areas within my area of responsibility were prepared. I have a thorough understanding of every data base within my role as an IA, and have attended additional training and certifications that allow me access and knowledge of other non-traditional data bases utilized to enhance criminal investigations. I also attended Investigative Analyst training at ATF Headquarters in August of 2012. In addition to my analytical support of complex investigations, I also routinely provide real-time investigative support during enforcement operations such as multiple arrest warrants, search warrants and long-term surveillance operations. During these operations, I have worked both in a team environment in a command post setting, providing direct operational support to the agents and other law enforcement officers in the field; and also routinely work independently in direct support of agents during surveillance operations by running vehicle tags, conducting open-source internet research of people, places and things; and monitoring and talking with agents on the ATF radio to respond to their investigative needs. Some other responsibilities include: Review classified intelligence reports from Federal, state, and local agencies, extracting pertinent investigative data and materials and producing brief synopses of events, preliminary intelligence profiles and descriptions of interrelationships. Thoroughly and carefully Review completed case reports for accuracy and consistency prior to submission to the U.S. Attorney's Office. Have an exceptional ability to assist the writer by suggesting changes in language to clarify expression and to conform to Bureau guidelines. Prepare concise written reports that are disseminated directly into the intelligence network for appropriate use within the Division. Utilize computerized databases and associated equipment and systems to perform various intelligence related tasks in support of ongoing investigative activities while serving as the central communications contact for the field office. Expert knowledge of various databases used by Special Agents such as NFORCE, OpenFox, Accurint, TLO, eTRACE, TECS, EPIC, FINCEN, DICE, JABS, FINDER, DAVID (DMV) as well as many other local databases. Evaluate records and reputation of possible suspects and notifying the appropriate special agent assigned to investigate the leads provided. Also entering and removing fugitives from NCIC. Employing statistical and investigative analysis methods to generate narrative reports, flow charts, and visual investigative analyses; tenacious in fact-finding and analysis. Participate at a working level in interagency conferences concerned with information systems, and meetings concerned with the coordination and planning of projects, and establishing mutual working relationships with counterparts. Receive review, monitor, and disseminate electronic surveillance, pen registers, tracking devices, Title III wire intercepts, multiple sales, interstate theft program documents and files. OTHER EXPERIENCE & SKILLS:
  • As a first time learner, I adapt quickly and efficiently to policies, procedures, implementing them with full understanding.
  • Extensive management and leadership in complex administrative and operational activities.
  • Prioritizing work - I understand the difference between critical and important, stopping a brush fire from turning into a wild fire.
  • Ensuring that decisions/solutions address the immediate issue while also considering long-term implications
  • Determining the resources of skills that will be needed in the future and takes steps to ensure they are available
  • Considering the ways that future changes or developments may impact own organization and take concrete steps to prepare for them
  • Take a process-oriented approach towards planning and preparing the organization to address current and future security issues and needs.
  • Working closely with individuals and groups to resolve problems, analyze alternatives, negotiate differences, and make improvements
  • Preparing analytical documents such as decision memos that identify policy or process issues and offer multiple options for resolution. Reviewing and recommending improvements in program policies, procedures, or other complex documents
  • Serve on teams that are assigned the task of brainstorming alternatives solutions to identify issues and evaluating the effectiveness of those alternatives
  • Maintaining frequent appropriate level of contact with senior management to keep them informed about important or controversial cases and situations
  • Extensive knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Fluent in English and Albanian.
Education
BA: Psychology, Expected in 2001
-
University of Bridgeport - Bridgeport, CT
GPA:
BA, Psychology, University of Bridgeport, Bridgeport, CT, 2001
Diploma: , Expected in 1997
-
John F. Kennedy High School - Waterbury, CT
GPA:
John F. Kennedy High School, Waterbury, CT., Diploma 1997
MBA: , Expected in
-
Devry University - Orlando, FL
GPA:
MBA, Devry University, Orlando, FL - currently enrolled
Languages
Fluent in English and Albanian.
Presentations
Participate at a working level in interagency conferences concerned with information systems, and meetings concerned with the coordination and planning of projects, and establishing mutual working relationships with counterparts Additionally, there are currently three (3) special agents assigned to work international firearms trafficking investigations emanating from central Florida to the Caribbean and central and South America. In these complex conspiracy investigations that are routinely connected to Drug Trafficking Organizations (DTOs), I provide analytical support directly to the case agent team by providing organizational charts, time line spreadsheets and charts, phone record analysis and reports derived from a variety of data bases such as DMV, NCIC, NLETS, ETRACE, TECS, ACCURINT, TLO, FINCEN, DICE, EPIC, JABS and LEXIS NEXIS. Additionally, I take raw data derived from financial investigations, analyze it and prepare useful reports and other media that enhances the firearms trafficking and OCDETF investigations of the group. Recently, I spent many hours analyzing, packaging and preparing usable work products for agents investigating a complex OCDETF case. This included preparing power point presentations; timelines; organizational charts and Excel spreadsheets relating to the organization members, their activities, their assets and property and phone call activity captured through the investigation
Skills
Access, Basis, Cases, Clarify, Concrete, Databases, Defendant, Epic, Excel, Fact, Fact Erp, Flow Charts, Inspection, Leads, Lexis, Needs Assessment, Operational Support, Operations, Packaging, Real-time, Sales, Satisfaction, Security, Solutions, Training, Witness, Time Management, Mba

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School Attended

  • University of Bridgeport
  • John F. Kennedy High School
  • Devry University

Job Titles Held:

  • Investigative Analyst

Degrees

  • BA
  • Diploma
  • MBA

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