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Inventory Specialist/CIW Operations Resume Example

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MS
INVENTORY SPECIALIST/CIW OPERATIONS
Professional Summary

Focused individual, demonstrating keen sense of urgency to every customer. Pursuing roles where hard work and dedication will be highly valued. History of being an effective team member with full understanding of dedication, great customer service and team needs. Effective project leader and problem-solver with advanced programming computer technician skills, with a hardworking mentality, outstanding skills in client engagement, merchandising, interior design, sales and inventory restocking.

Skills
  • Time management
  • Detail Oriented
  • Project Management
  • Fast learner
  • Strong Communication Skills
  • Safety and compliance
  • Digital design
  • Sketching
  • Inventory counts
  • Team development
  • Deadline-driven
  • Troubleshooting
  • Critical Thinking
  • Problem Solver
  • Computer programming
  • Customer Service
  • Interior design
Work History
09/2019 - CurrentInventory Specialist/CIW Operations | CarMax - Charlotte, NC
  • Ran CIW operations and inspected cars
  • Addressed customer complaints and requests by resolution or escalation
  • Supervised and trained new staff in performing census
  • Performed data entry and ensured completion of proper paperwork
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Updated quality control standards, methods and procedures to meet compliance requirements
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Greeted store customers and discussed needs
  • Picked up, delivered and returned cars
07/2019 - 09/2019Technician/Tech Specialist | CNIC - Charlotte , NC
  • Evaluates system potential by testing compatibility of new programs with existing programs.
  • Evaluates expansions or enhancements by studying work load and capacity of computer system.
  • Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
  • Places software into production by loading software into computer; entering necessary commands.
  • Places hardware into production by establishing connections; entering necessary commands.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
  • Maintains system capability by testing computer components.
  • Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
02/2018 - 07/2018Program Aide Spcialist/Receptionist | Boys And Girls Club Of The Midlands - Columbia , SC
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
  • Handled complaints and questions, and re-directed calls to other team members as appropriate.
  • Kept records of participants, schedules, attendance and program results Worked with an array of individuals from diverse backgrounds.
  • Planned, implemented, facilitated, supervised, and evaluated educational programs, activities and events.
  • Developed special events and activities for core program areas Provided guidance and role modeling to members.
  • Designed colorful and informative displays and bulletin boards promoting program area.
  • Mentored and inspired youth, adults and volunteers in the creative process.
09/2015 - 04/2016Cashier/Customer Service | Bojangles' - Columbia, SC
  • Counted cash in register drawer at beginning and end of shift
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Educated customers on promotions to enhance sales
  • Monitored orders and ensure they arrived in a quick and in an organized manner
  • Swept, mopped, and kept up with cleaning tasks regularly
  • Assisted in kitchen when needed by making biscuits, marinating and dropping chicken into
    fryer
  • Worked closely with supervisor to solve problems and handle customer concerns
Education
06/2018Westwood High School, Blythewood, SCDiploma : CATE

• Graduated with 3.0 GPA
• Member of Freshman House
• Member of DECA ( Distributive Education Clubs Of America )
• Member of FBLA ( Future Business Leaders Of America )
• Awarded 1st Place District Leadership Conference ( Introduction To Business Leadership Presentation )

2019Next Level Technician , Charlotte , NCCertification : Technician
Central Piedmont Community College, Charlotte, NCCertification: Introduction To Interior Design
Expected in 12/2020University of North Carolina At Wilmington, Wilmington, NCInterior Design
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Resume Overview

Companies Worked For:

  • CarMax
  • CNIC
  • Boys And Girls Club Of The Midlands
  • Bojangles'

School Attended

  • Westwood High School
  • Next Level Technician
  • Central Piedmont Community College
  • University of North Carolina At Wilmington

Job Titles Held:

  • Inventory Specialist/CIW Operations
  • Technician/Tech Specialist
  • Program Aide Spcialist/Receptionist
  • Cashier/Customer Service

Degrees

  • Diploma : CATE
    Certification : Technician
    Certification : Introduction To Interior Design
    Interior Design

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