Inventory control specialist with a background in operations and sales while focused on customer service who is versed in all aspects of running a luxury department store.
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Trained all new managers on store procedures and policies.
Managed and supervised sales associates to meet store's daily plans and credit goals.
Directed associates in merchandising visuals to be consistent with company directives.
Provided service to customers on sales floor utilizing systems such as EXTRA, SKU Finder, and Option 7's to meet customer needs.
Managed and maintained Men's sales floor while assisting in Receiving department based on past work experience.
Managed floor and stock associates in order to maximize floor coverage, and track sales and conversion to meet daily sales plan.
Developed POS knowledge to be responsible for opening and closing procedures including cash handling, and training new hire associates on POS.
Supported overnight team in merchandising new product once a month to match the corporate visual directive.
Various management duties based on shipping and receiving such as prioritizing the processing of shipment, shipping customer orders, and managing receiving associates.
Responsible for inventory control leading store to lowest and consistent shrinkage rates from 2009 - 2013.
Demonstrated proficiency in systems knowledge including POS, Extra, XNET, and MS Office (Excel).
Managed other receiving associates, developing and training in systems such as Extra and XNET for seamless transition in my absence.
Receiving and stock duties such as unloading and processing shipments of merchandise, and dock maintenance.
Supported Receiving Lead in inventory control.
In-Progress - Part time
Psychology Major
Business Management Minor
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