LiveCareer-Resume

interviewer resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Hempstead High School Hempstead, TX Expected in 05/2000 High School Diploma : - GPA :
The Art Institute of Houston Houston, TX Expected in Associate of Arts : Graphic Design - GPA :

Graphic design

Excell

Adobe Illustrator

Adobe Design

Adobe

Experience
Lehigh Valley Hospital & Health - Interviewer
Stroudsburg, PA, 12/2021 - Current
  • Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Communicated clearly and listened attentively throughout interview process to facilitate exchange of information.
  • Entered participant data into databases.
  • Developed practical and comprehensive lines of questioning to encourage communication with subject of interview.
  • Documented results from participant observations.
  • Utilized script for on-demand phone project assignment to deliver surveys to recipients.
  • Interviewed potential participants to determine eligibility.
  • Checked contact information from research subjects for accuracy and implemented into company's computer system.
  • Verified that interviewees completed survey fully before concluding interview.
  • Conducted structured interviews and recorded audio.
  • Used computer-aided telephone interviewing system to record data.
  • Coded and inputted survey results accurately to maintain data integrity.
  • Followed detailed instructions for skip and filter questions to obtain and verify complete and valid information.
  • Listened intently and objectively to accurately code responses.
  • Probed for relevant or appropriate information without influencing responses.
  • Reviewed results for completeness and accuracy before submitting.
  • Contacted interviewees to be interviewed at home, place of business or field location by telephone, mail or in person.
  • Restated questions without altering meaning to facilitate participants' comprehension and collect high-quality data.
  • Identified and resolved inconsistencies in responses using appropriate questions and explanation.
  • Noted and reported evidence of unclearly worded questions to supervisor to increase survey effectiveness.
  • Sought out and interviewed appropriate alternative interviewees when designated interviewees lacked necessary knowledge.
  • Adhered to confidentiality rules and guidelines when interviewing others.
Bigfoot Biomedical Inc. - Customer Care Representative
Seattle, WA, 06/2019 - 10/2020
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Researched resolutions, contacted necessary departments and responded back to customer back phone, mail or fax as follow up.
  • Kept customer and system account information accurate and current to support timely resolutions for concerns.
  • Documented conversations with customers to track requests, problems and solutions.
  • Promptly responded to customer inquiries and resolved complaints to promote loyalty.
Otterbein Senior Life - Resident Assistant
Sylvania, OH, 01/2019 - 06/2019
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Managed administrative tasks, maintenance requests, room change process and incident reports.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Served as positive role model for diverse group of individuals.
  • Assisted with resolving student conflicts and disputes.
  • Devised various activities for social, educational and recreational resident programs.
  • Maintained student safety by enforcing compliance with campus rules.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Motivated students to become involved on campus.
  • Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Maintained clean and sanitary living environment for residents.
  • Mediated conflicts among residents and immediately notified supervisors or escalated conflicts.
  • Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Maintained behavior management checklist and recorded daily data.
  • Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
  • Motivated clients to participate in new activities to broaden skills.
  • Administered and recorded medication distribution according to policy.
  • Used educational approach to address students about policies and behavior.
  • Responded to crises within building quickly to reduce potential for harm.
  • Taught independent living skills to assist individuals with completing day-to-day tasks.
  • Collaborated with day services to coordinate clients' at-home program for continuity of care.
  • Worked closely with clients in vocational adjustments to acquire desirable work habits.
  • Participated in staff selection and recruitment and attended leadership and training development opportunities.

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Resume Overview

School Attended

  • Hempstead High School
  • The Art Institute of Houston

Job Titles Held:

  • Interviewer
  • Customer Care Representative
  • Resident Assistant

Degrees

  • High School Diploma
  • Associate of Arts

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