Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated professional bringing keen desire to learn, sign language interpreting training and computer proficiency. Hard worker with strong interpreting background and focus on contributing to team success. Adaptable, punctual and skilled at increasing efficiency and boosting team performance with diligence and attention to detail.

Skills
  • Critical thinker
  • Telephone etiquette
  • Recordkeeping
  • Data evaluation
  • Team collaboration
  • Quality control
  • Decision-making
  • People skills
  • Relationship building
  • Teambuilding
  • PPE use
  • Friendly, positive attitude
  • Fluent in sign language
  • Digital recording
  • Regional dialects
  • Conflict resolution
  • Microsoft Office
Experience
06/2022 to Current VRS Interpreter Pacific Medical Centers | Palmer, AK,
  • Delivered real-time, accurate oral translations and interpretations for clients.
  • Interpreted conference calls and other workplace communications in real-time.
  • Sat in on meetings to provide members with oral translations of conversations and information.
  • Provided appropriate contextual information to increase clients understanding of translations.
  • Reviewed and analyzed briefing materials before translations.
  • Consulted dictionaries, lexicons, encyclopedias and computerized terminology banks to aid in translation.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Clarified issues related to meanings of words, concepts, practices or behaviors.
  • Verified accuracy by double-checking translations of technical terms and terminology.
  • Safeguarded translated data by following ethical codes and industry best practices.
08/2021 to 08/2022 Paraprofessional Bayada Home Health Care | Dartmouth, MA,
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Provided classroom support throughout planned instruction and individual lessons.
  • Complied with instructor-developed IEPs and made informed recommendations for adjustments.
  • Interpreted conversations, instruction and meetings for Deaf ASL teacher and students.
  • Interpreted conversations, instruction and meetings for faculty, administrators, and students.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Completed professional development courses to improve field knowledge and advance interpretation abilities.
  • Applied positive reinforcement to redirect negative behaviors.
06/2021 to 07/2021 Internship Student One80 Intermediaries | Colorado Springs, CO,
  • Kept up with busy schedule of work and studies to maintain class standing and internship eligibility.
  • Worked well in team environment as well as independently.
  • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
  • Participated in various extracurricular activities to build skills set.
  • Adhered to strict security protocols to protect data confidentiality.
  • Shadowed professionals such as interpreters for total of 70 hours to learn best approaches.
  • Adhered to all procedures and policies.
  • Shadowed staff and learned advanced work such as proper team interpreting methods and proper vocabulary in rehab settings .
06/2014 to 05/2016 Medication Technician ACS Xerox | City, STATE,
  • Obtained, recorded and reported patient vital signs as needed for medication administration.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Administered scheduled drugs under direct supervision of licensed nurse.
02/2012 to 12/2012 Private Duty Caregiver Company Name | City, State,
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with meal planning to meet nutritional plans.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Transported patients to medical, dental and personal care appointments.
09/2008 to 02/2009 Customer Service Representative Company Name | City, State,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Exceeded company productivity standards on consistent basis.
Education and Training
Expected in 12/2021 Associate of Applied Science | Sign Language Interpretation Houston Community College, Houston, TX GPA:
  • Dean's List Honoree Spring 2019
  • 3.448 GPA
  • National Society of Leadership and Success Member
Expected in 08/2018 GED | GED , Houston, TX, GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Houston Community College
  • GED

Job Titles Held:

  • VRS Interpreter
  • Paraprofessional
  • Internship Student
  • Medication Technician
  • Private Duty Caregiver
  • Customer Service Representative

Degrees

  • Associate of Applied Science
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: