Internship Student Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Expected in 08/2022
Bachelor of Science: Psychology
Baker College - Auburn Hills, MI,
Expected in 12/2020
Bachelor of Science: Human Services And A Minor in Psychology
University of Michigan - Dearborn - Dearborn, MI

I transferred back to Baker College Auburn Hills because the tuition was cheaper.

Expected in 08/2014
Bachelor of Science: Human Services
Baker College - Flint, MI

I completed 4 years at Baker College of Flint Michigan but i did not graduate.

Expected in 06/2006
High School Diploma:
Redford Highschool - Detroit, MI,
Professional Summary

Motivated Internship Student working toward Bachelors of Psychology degree. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong knowledge of . Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and software skills. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Supervised team of [Number] staff members.
  • Team Development
  • Conflict Resolution
  • Scheduling
  • Market Research
  • Patient Care
  • Filing
  • Event Planning
  • Research and Analysis
  • Cleaning
  • Appointment Setting
  • Insurance Knowledge
  • Spreadsheets
  • Order Fulfillment
  • Inbound and Outbound Calling
  • Report preparation
  • Complaint resolution
  • Sales expertise
Work History
01/2011 to 08/2021
Internship Student Baker College Of Flint City, STATE,
  • Answered incoming telephone calls, took down messages and provided information.
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Sorted and organized files, spreadsheets and reports.
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Searched at library and in scholarly databases to locate necessary information for research projects.
  • Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Achieved management recognition by designing and implementing special project during internship.
  • Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
  • Interacted with customers by phone, email or in-person to provide information.
  • Analyzed problems, identified solutions and made decisions.
  • Applied extensive experience using Adobe Creative Suite to develop multimedia presentations.
  • Maximized productivity by analyzing protocols and identifying areas for improvement.
  • Developed business, financial and analytical skills needed for career.
  • Collaborated in professional team to solve workflow issues.
  • Upheld office schedule and calendar to coordinate workflow and meetings.
01/2015 to 08/2018
Babysitting Datoya Harps City, STATE,
  • Played games and led arts and crafts projects, including paint activities or coloring.
  • Talked to parents about concerns or issues with children during babysitting.
  • Assisted children with homework assignments and special projects across different subjects.
  • Prepared healthy, age-appropriate snacks and meals.
  • Watched children playing with toys and games for safety and appropriate behavior.
  • Enforced household rules to keep home safe and organized.
  • Gave children medicine following parent instructions and medication dosing information.
  • Read books to children using fun voices and playful tones.
  • Prepared healthy snacks and meals according to individual needs.
  • Bottle-fed babies following parent instructions and feeding schedules.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Communicated positively with children and guardians.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Fostered close relationships with children by discussing school, friends and hobbies.
06/2003 to 08/2006
Customer Service Representative/Greeter/Cashier Assistant Dawnette Dobson City, STATE,
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales ads and monitored price changes.
  • Set up new sales displays each [Timeframe].
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $[Amount] per month in new revenue.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Operated cash register to record all transactions accurately and efficiently.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Completed inventory counts and ordered merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
Reading books, singing, and cleaning and organizing.

I love reading all different types of books whether it be history, urban fiction, or science. I prefer reading books than watching television.

I love to sing. I was in my high school choir all 4 years, I was also on the praise and worship team at church for many years. I was also a Sunday school teacher to children ages 1 to 6. I pride myself with being a very organized person. I love to put everything in order. I love to clean everyday.

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Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • Baker College
  • University of Michigan - Dearborn
  • Baker College
  • Redford Highschool
Job Titles Held:
  • Internship Student
  • Babysitting
  • Customer Service Representative/Greeter/Cashier Assistant
  • Bachelor of Science
  • Bachelor of Science
  • Bachelor of Science
  • High School Diploma