LiveCareer-Resume

internship student resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in costumer relations and organization.

Skills
  • Flexible Schedule
  • Multitasking and Organization
  • Fast Learner
  • Self-Motivated
  • Teamwork and Collaboration
  • Project Coordination
  • Critical Thinker
  • Errand Running
  • Team Collaboration
  • Creative and Resourceful
Experience
03/2023 to Current Internship Student Shepherd Of The Valley | Boardman, OH,
  • Shadowed staff and learned advanced work.
  • Learned tenets of professional office behavior and thoughtful collaboration.
  • Helped staff members re-stock supplies and perform other administrative duties.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Created status reports on operational activities.
10/2020 to Current Coach's Assistant Culvers Restaurant | Urbana, IL,
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Created and utilized training drills to improve team cohesiveness and performance.
  • Notified head coach of problems with discipline, performance and other decision-making areas.
  • Coordinated fundraising events to raise money for sports equipment and travel expenses.
  • Worked with with administration to stay on top of changes and concerns.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Developed exercise regimens targeting individual athlete needs.
06/2022 to 05/2023 Hostess Whiskey River | City, STATE,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered phones promptly to record and confirm reservations.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
07/2021 to 03/2022 Crew Team Member Tim Hortons | City, STATE,
  • Washed dishes, cleaned countertops and sanitized high-use areas.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
  • Followed orders of senior leadership with exacting accuracy in moment and without question.
  • Inspected food products for quality and consistency and reported concerns to cooks.
  • Resolved conflict according to company protocols.
  • Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Wiped down tables and equipment, swept and refilled stock.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Assisted management with inventory control and stock ordering.
Education and Training
Expected in 05/2024 to to High School Diploma | Rochester High School, Rochester Hills, MI, GPA:

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Resume Overview

School Attended

  • Rochester High School

Job Titles Held:

  • Internship Student
  • Coach's Assistant
  • Hostess
  • Crew Team Member

Degrees

  • High School Diploma

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