LiveCareer-Resume

internship resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Personable and dedicated Customer Service Representative with extensive experience in the retail industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Customer Service
  • Decision Making
  • Relationship Building
  • Problem Solving
  • Conflict Negotiation
  • Verbal and Written Communication
  • Reliable and Punctual
  • Feedback Acceptance
  • Flexible and Adaptable
  • Data Analysis
  • Work Coordination
  • Team Collaboration
  • Time Management
Experience
Universal Banker, 10/2021 - Current
Umpqua Bank Corp Rocklin, CA,
  • Completed routine transfers, deposits and bill payments.
  • Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
  • Maintained cash drawer by following exact procedures for transactions and strong security protocols.
  • Modified, opened and closed customer accounts.
  • Completed daily cash balancing and operated ATMs.
  • Verified amounts and integrity of every check or funds transfer.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Set up new accounts and services for customers and explained important restrictions, benefits and requirements of each.
Internship, 03/2021 - 08/2021
Compass Group Usa Inc Prairie View, TX,
  • Worked well in team environment as well as independently.
  • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
  • Provided assistance to others to complete tasks on time.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Analyzed and prioritized multiple responsibilities.
  • Participated in various extracurricular activities to build skills set.
  • Assisted department staff by answering phone calls and responding to emails.
  • Adhered to strict security protocols to protect data confidentiality.
  • Answered phone calls to assist customers with questions..
  • Helped generate and compile new leads for potential client growth.
Assistant Manager, 05/2019 - 03/2021
Bi-Mart Corporation Vancouver, WA,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for ten-member team.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Supported sales management initiatives to optimize business development.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Keyholder, 06/2017 - 05/2019
Ascena Retail Group Rib Mountain, WI,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
Food Service Worker, 04/2016 - 07/2017
Universal Health Services Atlanta, TX,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Operated cash register to process cash, check and credit card transactions.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Education and Training
: Graphic Design, Expected in
-
Rochester Community And Technical College - Rochester, MN
GPA:
Status -

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Resume Overview

School Attended

  • Rochester Community And Technical College

Job Titles Held:

  • Universal Banker
  • Internship
  • Assistant Manager
  • Keyholder
  • Food Service Worker

Degrees

  • Some College (No Degree)

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