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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Ambitiously pursuing an employment opportunity in Food & Beverage, Human Resource, or Sales training management. I am a recent graduate whose knowledge, determination, and leadership qualities could be of value to your company.
Skills
  • Ability to efficiently, and effectively work in a fast-pace working environment, Eagerness to learn, Excellent verbal and written communication, Highly organized, Adaptable to changing circumstances, Proactive, Customer Service Driven, Remarkable aptitude for sales, Results Oriented, Strong interpersonal interaction
  • Comprehension of Windows, Mac OS X, and Microsoft Office 365, including Word, PowerPoint, Excel, and Outlook. Also, the familiarity with using Aloha, Micros, and Macros POS systems
  • ServSafe Food Protection Managerial Certification: License#13257887
Experience
05/2016 to 08/2016 Internship Crane Worldwide Logistics | Columbus, OH,
  • Managed the Human resource department by scheduling employee trainings, and meetings for our project on Lean Sigma Six: Process Improvement Project.
  • We accomplished an annual savings of $20,000 on machinery rentals, and subcontractors.
  • Managed company payroll, employee schedules, training new employees, and finalizing all contracts with new business partners.
09/2015 to Present Server/Bartender Bluegreen Resorts | Clarksville, IN,
  • Serving hors d'oeuvres, and taking drink orders during cocktail hour.
  • Depending on whether the dinner service was going to be buffet, or formal, where wine service, and plated American style service is sometimes required.
  • Set up, and breakdown for all events including polishing silverware, plates, glassware, folding napkins, putting tablecloths, and covers on tables, and chairs, and setting up the centerpieces.
  • Task sometimes also include setting up wedding arches, ceremony seating, and lounge furniture.
  • Prep bar for service by cutting lemons, putting jiggers on the alcohol bottles, setting up glasses for wells, beer, and champagne.
  • Keeping the bar clean throughout your shift, and at the end of the night restock all the bottles, straws, bar napkins, clean the floors, clean the jiggers, mixing bottles, and shakers.
  • Once the bar is ready for the morning shift help the staff with finishing all closing duties.
08/2015 to 01/2016 Hostess Vacasa | Orondo, WA,
  • Familiarity with Open table, scheduling dinner reservations, completing end of shift reports, reservation request, and inputting guest personal information.
  • Trained all new hostess how to professionally answer incoming calls, opening, and closing duties, how to properly clean, and reset lunch, or dinner menus, how to keep each servers cover count, and table section.
  • Also how to properly time manage when sitting tables, and take into consideration the servers ability to handle multiple tables, and whether, or not you will slam the kitchen with too many food orders if you continue to sit guests.
04/2014 to 07/2015 Sales Associate Us Storage Centers | Brownsville, TX,
  • Utilize the elevated levels of sales and service to maximize sales performance.
  • Build clientele relationships with customers I have helping in the past, offering them special promotions for being a valued shopper, sneak peaks of the new collection, and one on one fashion advice.
  • Opening, and closing duties, including mopping, sweeping, and closing out the registers.
  • Floor reset every new collection.
03/2014 to 03/2015 Head hostess Vacasa | Park City/Heber City, UT,
  • Supervised dining room, and a high volume of guest flow to maximize table usage, and minimize the guest wait time
  • Prepared tables for customer use, including rearranging tables to accommodate larger parties
09/2012 to 03/2014 Hostess Shula's 347 Grill | City, STATE,
  • Handling Open Table special requests on reservations, or from walk-ins, and providing the waiter with valuable information
  • Curbside Delivery 
  • Office Work 
  • Training new host and hostesses 
Education and Training
Expected in 2014 Associate | Arts Psychology Miami Dade Community College, Miami, FL GPA:
Arts Psychology
Expected in 2016 Bachelor | Science Hospitality Management Psychology Florida International University (FIU), Miami, FL GPA:
Science Hospitality Management Psychology 3.2
Interests
Friends forever 2006-2008 *Ronald McDonald House November & December 2013-Present *Baynanza Biscayne Bay Cleanup April 2013-Present
Languages
Bilingual in English, and Spanish
Activities and Honors
Skills
accountant, allergies, closing, interpersonal, contracts, clientele, Customer Service, delivery, English, fashion, fast, Human resource, machinery, Mac OS, Macros, Managerial, meetings, Micros, Excel, Microsoft Office, Outlook, PowerPoint, Windows, Word, payroll, POS, Process Improvement, retail, safety, sales, Scanning, scheduling, servers, Sigma, Spanish, tables, phone, written communication
Additional Information
  • Volunteering: *Friends forever 2006-2008 *Ronald McDonald House November & December 2013-Present *Baynanza Biscayne Bay Cleanup April 2013-Present

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Resume Overview

School Attended
  • Miami Dade Community College
  • Florida International University (FIU)
Job Titles Held:
  • Internship
  • Server/Bartender
  • Hostess
  • Sales Associate
  • Head hostess
  • Hostess
Degrees
  • Associate
  • Bachelor