internet sales specialist resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Proven Expertise in Converting Internet Leads to Onsite Traffic and Sales. Leverages Innovative Phone and Internet Strategies to Encourage In-Person Visits From Online Customers. Consistently Hits Sales Quotas and Closing Percentages Through Technical Knowledge and Proficiency.
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Resourceful and experienced in high-level social media and marketing technology. Directed social media marketing program and expanded audience across all targeted networks. Excellent conceptual skills and attention to detail with focus on generating brand recognition and loyalty.
Skills
Sales Expertise
Problem Anticipation and Resolution
Creative and Innovative
Photo and Video Editing
Conversion Strategy
Audience Analysis
Effective Organization
Online Marketing and Advertising
Managing Complaints
Interpersonal Skills
Teamwork and Collaboration
Facebook, Instagram, Linkedin
Excellent Multitasking
CMS and CRM Software
Attention to Detail
Influencer Collaboration
Lead Generation
Microsoft Excel
Influential and Persuasive
Client Needs Assessment
Experience
01/2022 to Current
Internet Sales SpecialistD.R. Horton, Inc. – Vernon Hills, IL,
Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
Designed and edited promotional publications.
Identified target audience and developed optimized communication plans to engage and interest individuals.
Established new accounts and serviced existing accounts maintaining professional relationships.
Used CRM database to track referral and appointment data.
Executed 80-100 warm calls to customers to expand sales opportunities
Advised customers on financial investment options and capital expenditures.
Offered diversified set of solutions and full scope of investment products and services to meet clients' best interests.
Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
Interpreted data on price and yield future investment-risk trends, economic influences and other factors affecting investment programs.
Verified documented and requested disbursements to facilitate payments.
Determined and tracked budget expenses with accuracy and transparency.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Updated and implemented administrative and executive support policy changes and monitored effects.
Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
09/2020 to 12/2021
BDC Sales ManagerLithia Motors – Wappingers Falls, NY,
Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Reviewed operational records and reports to project sales and determine profitability.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Stayed current on technology changes to offer clients relevant advice.
Oversaw regional and local sales managers and staff.
Coached, developed and motivated team to achieve revenue goals.
Supported sales team members to drive growth and development.
Followed up on incoming sales leads from local partners to maximize sales potential.
Used change methodologies to increase sales and led projects for increased productivity.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Coached and motivated new employees, driving performance development within team.
Established reporting criteria and standards to effectively maintain data integrity.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
01/2019 to 08/2020
BDC AgentAmetek, Inc. – Chelmsford, MA,
Worked with fellow sales team members to achieve group targets.
Answered incoming telephone calls to provide store, products and services information.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Engaged customers in friendly, professional dialogue to determine needs.
Sold various products by explaining unique features and educating customers on proper application or usage.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Engaged with and responded to online audience through relevant comments.
Grew social media following to promote company content and business and monitored return on investment of social media efforts and expenses.
Developed social media content and scheduled posts to coincide with target audience usage.
Utilized Twitter and Facebook to promote products, services and content.
Performed quality assurance on social media content and profiles and tracked, analyzed, optimized and reported on social media programs to help meet objectives.
Worked extensively with teams from advertising, production, online marketing and management to time campaigns for maximum results.
Greeted and assisted customers to foster positive experiences.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Posed as models for advertising, artistic creation and display of goods.
Identified customer needs by asking questions and advising on best solutions.
06/2014 to 12/2018
Team LeaderB&W STAFFING – City, STATE,
Assigned work and monitored performance of project personnel.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Coached employees on interactions with customers to drive exceptional service.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Helped employees accomplish tasks during peak periods.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Recruited and trained new employees to meet job requirements.
Documented receipts, employee hours and inventory movement.
Delegated work to staff, setting priorities and goals.
Reported employee behavioral issues, losses and customer complaints to upper-level management.
Education and Training
Expected in 06/2017 to to
High School Diploma: TEXANS CAN ACADEMY - Dallas, TX, GPA:
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