Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Loss prevention
  • Price quoting
  • Merchandising
  • Product knowledge
  • Sales tracking
  • Energetic
  • Excellent communication skills
  • Exceptional multi-tasker
  • Sales & Retail solutions
  • Superb time management
  • Cash handling accuracy

  • Merchandising knowledge
  • Inventory control procedures
  • Negotiation Tactics
  • Energetic self-starter
  • Listening skills
  • Sales development
  • Product Sales
  • Documentation and recordkeeping
  • Sales Forecasting
  • Reliable and punctual
  • Outgoing personality
  • Team player mentality
  • Retail merchandising expertise
09/2019 to 01/2020 Internet Sales Manager - BDC Wegmans Food Markets | Whiteford, MD,
  • Maintained relationships and followed up with customers.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Provided near real-time price quotes.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Conducted market research and reported on competitors.
  • Negotiated product sales and trade-in deals for maximum profit.
11/2016 to 05/2019 Internet Sales Representative - BDC Ettleson Cadillac-Buick-GMC | City, STATE,
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.
  • Developed effective sales strategies to enhance customer satisfaction and boost sales.
  • Developed clear, concise and visually appealing virtual presentations of products and services.
  • Established credibility and created confidence quickly and easily with online sales prospects.
  • Built and maintained knowledge of products, current sales pricing and manufacturer events and promotions.
  • Scheduled solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals and service and parts purchasers.
  • Followed up with customer inquiries promptly and maximized internet lead opportunities.
07/2007 to 11/2016 Licensed Sales Representative-Office Manager Allstate Insurance - Wedoff Agency | City, STATE,
  • Maintained professional network of potential clients and business opportunities.
  • Upsold products to policyholders and potential new clients.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Offered policy guidance and management to promote asset protection.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Suggested products and services to match customers' stated needs and preferences.
  • Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
  • Contacted new and existing customers to outline benefits of products.
  • Answered incoming telephone calls to provide store, products and services information.
  • Planned and organized strategic daily work schedule to maximize time and maintain frequent connections with customers.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Met with customers to discuss needs and offered relevant options from company line.
  • Prepared and updated client records.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Attended trade shows, job fairs and insurance training, maintaining current knowledge of available products.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Built trusting relationships with customers by making personal connections.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Followed up after completed sales to check on customer satisfaction and offer additional services.
01/2000 to 07/2007 Retail Manager Charlotte Russe | City, STATE,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education and Training
Expected in | General EPCC , El Paso, TX, GPA:
Expected in 1995 High School Diploma | Coronado High School, El Paso, TX GPA:

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School Attended

  • EPCC
  • Coronado High School

Job Titles Held:

  • Internet Sales Manager - BDC
  • Internet Sales Representative - BDC
  • Licensed Sales Representative-Office Manager
  • Retail Manager


  • Some College (No Degree)
  • High School Diploma

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