LiveCareer-Resume

internet sales resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Websites, Portfolios, Profiles
  • www.linkedin.com/in/hirad
Professional Summary

Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.

Skills
  • Excellent Communication
  • Decision Making
  • Flexible and Adaptable
  • Cultural Awareness
  • Attention to Detail
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Organization and Time Management
  • Teamwork and Collaboration
  • Self-Motivated
  • Inventory coordination
  • Client Relationship Development
Work History
Internet Sales , 05/2020 to Current
Mile One AutomotiveWilkes Barre, PA,
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Generated more than $[Amount] in monthly sales with successful marketing, sales and customer relations approaches.
  • Responded to customer issues and resolved complaints by leveraging expert [Type] knowledge.
  • Managed financial tracking, inventory coordination and social media marketing.
Experienced Automotive Service Advisor, 12/2019 to 04/2020
Mile One AutomotiveWashington, MN,
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Answered questions and provided information about [Area of Expertise].
  • Responded to all customer inquiries thoroughly and professionally.
  • Used technical skills to complete [Tasks] in [Software].
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Served customers and followed outlined steps of service.
  • Increased customer satisfaction by resolving [product or service] issues.
  • Handled [Number] calls per day to address customer inquiries and concerns.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Developed and maintained courteous and effective working relationships.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Oversaw daily operations to ensure high levels of productivity.
Experienced Automotive Service Advisor, 10/2018 to 12/2019
VacasaMartha's Vineyard, MA,
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Handled [Number] calls per day to address customer inquiries and concerns.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Increased customer satisfaction by resolving [product or service] issues.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Assembly Quality Control Inspector, 07/2015 to 10/2018
TeslaCity, STATE,
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Completed precise measurements using special tools.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
  • Communicated with production team members about quality issues.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Conducted [Type] tests to evaluate comprehensive quality of [Type] products, noting results in [Software] and marking or removing defective items.
  • Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
Education
Associate of Science: Automobile/Automotive Mechanics Technology, Expected in 06/2015 to De Anza College - Cupertino, CA
GPA:
Associate’s Degree: General Studies, Expected in 06/2011 to West Valley College - Saratoga, CA
GPA:
High School Diploma: General Studies, Expected in 06/2008 to Leland High School - San Jose, CA
GPA:

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Languages
English:
Full Professional
Negotiated:
Persian:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • De Anza College
  • West Valley College
  • Leland High School

Job Titles Held:

  • Internet Sales
  • Experienced Automotive Service Advisor
  • Experienced Automotive Service Advisor
  • Assembly Quality Control Inspector

Degrees

  • Associate of Science
  • Associate’s Degree
  • High School Diploma

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