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Internet Sales Coordinator Resume Example

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INTERNET SALES COORDINATOR
Summary

Internet Sales Coordinator and Receptionist with demonstrated command of internet sales leads and other administrative duties. Bilingual and fluent in English and Korean, offering solid comprehension of cultural diversity. Detail-oriented individual excellent at handling several projects at once. Looking to continue expanding management and administrative skills in an office setting.

Skills
  • Administrative/Receptionist work
  • Outstanding customer service
  • Meticulous and organized
  • Planning and coordination
  • Experience with MS Office
  • Problem resolution
  • Communications
  • Office equipment operations
  • Professional and polished presentation
  • Multitasking and prioritization
  • Outgoing personality
  • Excellent with team-work and working alone
  • Adept learner
Experience
Subaru of GwinnettJanuary 2020 to September 2020Internet Sales Coordinator
Duluth, GA
  • Started the company as a part-time receptionist before getting promoted to full-time receptionist in 3 months. Further promoted to internet sales coordinator after 3 months of starting full-time receptionist position.
  • Handled receptionist duties at Infiniti of Gwinnett, Subaru of Gwinnett, and Select Mitsubishi.
  • Answered and forwarded calls to appropriate department.
  • Handled customer questions and complaints with professional courtesy.
  • Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
  • Inventoried office supplies and managed ordering of new supplies whenever required.
  • Created and mailed correspondence to clients, team members and departments.
  • Handled paperwork and organized incoming inventory of vehicles at Subaru of Gwinnett.
  • Effectively communicated with other employees and upper management to ensure complete care of customers.
  • Acknowledged customer issues and resolved their problems quickly and efficiently.
  • Performed other clerical tasks such as filing, photocopying, and faxing.
  • Organized internet leads geographically, chronologically or by product line to optimize distribution to sales staff.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered all new web leads within 6 minutes through call, text, and email to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
MoondogsJune 2018 to CurrentBartender
Atlanta, GA
  • Prepared drinks for customers accurately and quickly.
  • Trained new hires, ensuring service is maintained at proper level.
  • Performed bar opening and closing procedures.
  • Maintained bar area through organizational skills.
  • Identify fake identification cards and deal with unruly customers.
  • Guarantee high level of service to all customers throughout every night.
  • Developed long-lasting relationships with customers, creating regulars.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Made product recommendations to customers based on preference and special promotions.
  • Handled all tips at the end of each shift to ensure fair distribution between staff.
Dave and Buster'sSeptember 2016 to August 2018Server/Bartender
Lawrenceville, GA
  • Started as a server before getting promoted to bartending position.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Collected food, wine and appetizer orders from customers and promoted upsell items.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
MegaMartApril 2014 to May 2016Cashier
Duluth, GA
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, and debit payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Inspected items for damage and obtained replacements for customers.
Education and Training
Georgia Gwinnett CollegeExpected in 2022Criminal JusticeLawrenceville, GA.
Berkmar High SchoolMay 2014High School DiplomaLilburn, GA.
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Resume Overview

Companies Worked For:

  • Subaru of Gwinnett
  • Moondogs
  • Dave and Buster's
  • MegaMart

School Attended

  • Georgia Gwinnett College
  • Berkmar High School

Job Titles Held:

  • Internet Sales Coordinator
  • Bartender
  • Server/Bartender
  • Cashier

Degrees

  • Criminal Justice
    High School Diploma

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