Internet Manager/Director Of Online Relations Resume Example RK Auto

INTERNET MANAGER/DIRECTOR OF ONLINE RELATIONS

Summary

Top performing, results driven, and award winning professional, with a distinguished career in business growth, increasing profitability, and optimizing revenue of the organizations. Highly recognized for demonstrating effectual leadership, exceptional work efforts, and excellent customer service skills.

Highlights

Self-starter
Database management
Strong problem solver

Meticulous attention to detail
Microsoft Office proficiency
Time management

Experience

Internet Manager/Director of Online Relations, 09/2013 to 07/2015RK Auto － Virginia Beach, Virginia

Online Relations; RK Auto - including RK Subaru & RK Chevrolet Responsible for using the Internet, iMagicCRM & DealerSocket data base, ADP, SubaruNet, Chevrolet Connect and other software to receive, administer, distribute and follow up on all New Car leads within a timely manner 7 days a week, to set appointments for the 2 dealerships and follow up until clients bought a vehicle or were no longer in the market by establishing contact using email and telephone to build rapport on a daily basis in order to increase sales at the three dealerships.
Also created and sent "Email Blasts" to our data base to advertise and solicit more business.
Hosted Internet Sales Agent training sessions weekly.

General Sales Manager, 01/2012 to 09/2013TitleMax of Virginia, Inc － Chesapeake, Virginia

Conduct sales trainings and presentations at Regional and District levels.
Develop strong relationships within the community & local businesses.
Moved $300,000 per month in accounts and turned them into $525,000 in account in less than 3 months.
Improved the Customer Service level of our location through training and leading by example with my team, thereby increasing the number of repeat and referral business, adding to the growth.
Rapidly expanded our total account through providing excellent customer service, setting proper expectations to the clients, and heavy marketing from door to door programs, parking lot marketing and business to business marketing.
Accomplishments: Winner “Top Producers Club” for 3 months in a row.

District Operations Manager, 01/2009 to 02/2012Family Dollar Stores, Inc － Charlotte, North Carolina

Responsible for operation of 15 stores throughout Virginia Beach into North Carolina as far as Manteo and Columbia, NC (including Nags Head, Elizabeth City, Grandy, Hertford and Sunbury).
Reviewing & Improving Operating Reports; Profit & Loss Reports.
Hiring, Training and HR Administration of Store Management.
Conducted Loss Prevention Investigations & Interviews.
Various other Operational Activities as directed by Regional Management.
Accomplishments: Outstanding Performance for 6 Months of District Operational Scoring (Highest in District) 10/2010 Excellent Performance Rating as a District Manager for October 2012

Internet Sales Consultant, 01/2003 to 01/2009Charles Barker Toyota/Leesburg Toyota － Chesapeake, Virginia

Used Internet, Phone and Floor to find Prospects.
Meet, Greet & build rapport with Clients.
Analyzing Needs of the Clients and Presenting Automobiles, Features & Benefits.
Close Guests on the right automobiles and then present vehicle for exceptional delivery experience.
Accomplishments: Charles Barker Salesman of the Month July & November 2009 Charles Barker Citation Award January & March 2009 / Leesburg Toyota Salesman of the Month 4 times 2005/2006 / Highest CSI Score at both locations.

District Operations Manager, 05/1992 to 01/2003Eckerd/Revco Drug Stores － Chesapeake, Virginia

Responsible for operation of 30 Drug Stores throughout MD, VA & DE.
Review & Improve Operating Reports/Profit & Loss Reports.
Plan and Implement Profit Strategies.
Hiring, Training and HR Administration of Store Management.
Conduct Loss Prevention Investigations & Interviews and Various other Operational Activities
Accomplishments: Regional District Manager of the Year 2000Express Photo District Manager of the Year 1998 Store Manager of the Year/Top Gun, Virginia Beach District, Eckerd Drug 1995/1996.

Multi Store Manager Trainer, 10/1978 to 06/1992Drug Fair － Alexandria, Virginia

Trained New Managers and Assistant Managers
Operated 2 to 3 Stores at time while training other Managers
Responsible for total operation of the stores under my charge
Hiring, Training, Corrective Counseling, Separation Processes

Yeoman Petty Officer 1st Class, 07/1974 to 07/1978United States Coast Guard － Washington, DC

Administrative Skills
Typing 60+ WPM
Process and Procedures Oriented
Stationed at USCG Headquarters due to superior performance
Honorably Discharged

Education

Certificate of Completion:Computers & The Internet,1995Tidewater Community College － Virginia Beach, Virginia

Certificate of Completion:Time Management,1988Springfield Institute for Time Management － Springfield, Virginia, United States

Skills

ADP, Benefits Administration, Business Management, Excellent Customer Service (both external and internal), Data Base Maintenance, Email Proficient, Hiring/Training/Termination Skilled, Human Resources, Loss Prevention, Marketing, P&L Knowledge, Sales, Store Management, Telephone Skilled, Time Management, Various Software Applications

Resume Overview

Companies Worked For:

RK Auto
TitleMax of Virginia, Inc
Family Dollar Stores, Inc
Charles Barker Toyota/Leesburg Toyota
Eckerd/Revco Drug Stores
Drug Fair
United States Coast Guard

School Attended

Tidewater Community College
Springfield Institute for Time Management

Job Titles Held:

Internet Manager/Director of Online Relations
General Sales Manager
District Operations Manager
Internet Sales Consultant
Multi Store Manager Trainer
Yeoman Petty Officer 1st Class

Degrees

Certificate of Completion : Computers & The Internet , 1995
Certificate of Completion : Time Management , 1988

Internet Manager/Director of Online Relations Resume Example

Resume Score: 90%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes