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International Sales Executive Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Tenacious International Sales Manager with 15+ years in prospecting, selling and providing service to potential customers Globally. Knowledgeable about local business norms, etiquette and laws. Trained and managed salesforce of 25+ to apply sales techniques such as product demonstration with eye toward cultural sensitivity. Goal-oriented manager with distinguished experience in Food Service industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Service-oriented Sales Manager with more than 15 years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Compiled and analyzed data to determine approaches to improve sales and performance. Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Dedicated Food Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Networking Events
  • Customer Service
  • Profitability Assessments
  • Time Management
  • Performance Evaluations
  • Operating Procedures and Policies
  • Sales Records Management
  • Advertising Campaigns
  • Bid Request Management
  • Shipping and Receiving Oversight
  • Sales Statistics Analysis
  • Product and Service Promotion
  • Staff Training and Development
  • Market Trend Analysis
  • Relationship Building
  • Sales Projections
  • Sales Quota Management
  • Salesforce Software
  • Verbal and Written Communication
  • Problem Solving
  • Price Schedules
  • Data Confidentiality
  • Customer Order Management
  • Territory Management
  • Lead Generation
  • Lead Identification and Generation
  • Client Base Retention
Work History
11/2013 to Current
International Sales Executive Ascend Learning Los Angeles, CA,
  • Developed relationships with clients and potential clients to improve business growth.
  • Improved sales techniques and made sales pitches to many potential clients per quarter.
  • Retained 90% of clients and brought in 60 new clients resulting in increased revenue and improved customer satisfaction scores.
  • Hired, trained and managed salesforce of 6.
  • Resolved issues escalated by quality departments to satisfy customers and increase confidence in our scallop quality.
  • Set objectives and led sales team to achieve aggressive yearly global sales goals.
  • Traveled from USA to China to reach customers in international markets.
  • Demonstrated Scallop and Fish portfolio and showcased quality features to entice customers to buy.
  • Facilitated business by implementing practical networking techniques.
02/2011 to 10/2013
Automotive Service Manager Monro Muffler Brake & Service Westerville, OH,
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Organized ongoing maintenance schedules to boost system performance.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
  • Managed efficient teams of up to 25 employees.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
06/2005 to 01/2011
Automotive Sales Professional Basil Family Dealerships Lockport, NY,
  • Drove team revenue totals by bringing in top sales numbers.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Maintained compliance with all service, quality, and regulatory standards.
  • Contacted associated dealerships to locate desired vehicles meeting customer specifications.
  • Responded to customer enquiries via telephone and email.
  • Prepared purchased vehicles and completed final delivery checks.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Answered telephone and email inquiries from potential customers.
  • Helped build sales team for new location by training and mentoring all members.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Completed registration paperwork and sales documentation.
07/2004 to 06/2005
Specialty Account Manager United Seating & Mobility Dallas, TX,
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Networked at events and by phone to expand business profits and revenues.
  • Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Researched potential clients and markets to prepare for appointments.
  • Demonstrated products and specific features at customer locations and special events.
  • Exceeded established sales goals and increased client retention.
  • Used consultative sales approach to understand and meet customer needs.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Education
Expected in 05/2004
Bachelor in Communications: Communication Studies
Wheaton Colleage - Norton, MA,
GPA:
Expected in 06/2000
High School Diploma:
New Bedford High School - New Bedford, MA
GPA:
Languages
Spanish:
Full Professional
Negotiated:
Portuguese:
Native or Bilingual
Negotiated:
English:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended
  • Wheaton Colleage
  • New Bedford High School
Job Titles Held:
  • International Sales Executive
  • Automotive Service Manager
  • Automotive Sales Professional
  • Specialty Account Manager
Degrees
  • Bachelor in Communications
  • High School Diploma

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