Entry level Bachelor student, graduating in May 2018 with a Social Work degree, garnering a strong educational background in child welfare services. Excellent assessment skills and abilities to locate and promote appropriate community services for clients. Seeking an opportunity to utilize my education and caring nature to improve the lives of others.
Skills
Strengths-based solution-focused therapy
Compassionate
Culturally-sensitive
Reliable
Organized
Great time Management
Works well independently or in a group setting
Able to multi task well
Good Communication Skills
Strong advocacy skills
Human Service Experience
Intern Social Work Student, 04/2015 - 05/2018 Rent-A-Center Inc. – Chicago Heights, IL,
Significant job shadowing with a DCYF social worker
Supervised child welfare visits Observed child welfare family support cases
Attended safe sleep training- to educate parents on proper techniques to reduce the risks of sudden infant death Observed and worked with caseworkers in human trafficking cases
Observation of Juvenile truancy cases* Developed a senior project that focuses on safe sleep which is a huge safety concern for DCYF.
Integrate principals and best practice approach.
Maintained regular contact with clients, including visiting clients' homes.
Assessed clients for abuse and neglect and compiled documentation for court reports.
Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
Pass worker, 12/2017 - Hill-Rom – Maspeth, NY,
I have the pleasure of working closely with a young child who is diagnosed with non-verbal learning disorder; a cognitive disability.
It is during these sessions with my client, that I utilize the knowledge and skills I have learned in the classroom and apply it into the field.
Currently, I am the process of coaching my client to develop an understanding of body languages and facial expression.
I also advocate, assist, support the family with updates regarding the child's progress.
Attend family meetings when appropriate.
Customer Service Sales Associate, 12/2015 - 04/2016 Rent-A-Center Inc. – Chickasha, OK,
Stocked and replenished merchandise according to store merchandising layouts.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Sales Associate, 04/2015 - 01/2018 Danbury Health Systems – Norwalk, CT,
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Created strategies to develop and expand existing customer sales, which resulted in a increase in monthly sales.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Customer Service Sales Associate, 11/2014 - 02/2015 Victoria Secrets – City, STATE,
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Mentored new sales associates.
Diet Aide, 11/2010 - 10/2011 Sturdy Memorial Hospital – City, STATE,
Consistently provided professional, friendly and engaging service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Developed and maintained positive working relationships with others to reach business goals.
Provided friendly and attentive service.
Resolved guest complaints quickly and efficiently.
Assisted co-workers whenever possible.
Effectively listened to, understood and clarified guest concerns and issues.
Education
Bachelor of Social Work: , Expected in 2018 - Rhode Island College - , GPA:
: Psychology, Expected in - Dean College - Franklin, MA GPA:
Skills
approach, Basic, cash
register, closing, coaching, Excellent interpersonal skills, Strong communication skills, credit, client, customer satisfaction, inventory, Team building, Life Support, Director, meetings, policies, progress, safety, sales, store merchandising, supervision
Certifications
CPR and AED certified through American Heart Association
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