Seeking a Management level position to contribute to the success of a dynamic organization through the demonstration of professional, people, educational, and technological skills. Network Administrator and Paralegal responsible for all aspects of user management. Proven leadership and team management skills as a Network Administrator and Office Manager. Proven ability to communicate, coordinate, and cooperative effectively in a team environment. Experience in legal environments, city government, internet commerce, and retail industries. Superior Customer Service and Satisfaction in dealing with thousands of clients and crisis situations. Flexible, outgoing, friendly, professional, project management and leadership experience.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Payroll for Pay Expert Basics · ezLabor Manager · Quality Service Seminar.
Specialized Software Skills · Windows Server 2003, 2008, Microsoft Exchange 2010, Symantec Endpoint Protection, Symantec Backup Exec for Windows Servers, Veritas 2015, Symantec Mail Security for Microsoft Exchange, APC PowerChute Business Edition, Microsoft Office (all versions), Cisco Firewall, Watchguard Firewall, Linksys Switches, Router Management, Remote Networking Tools and Management, Windows 8, Windows 7 (all versions), Windows Vista, Windows XP, Microsoft Office (all versions including 360), Microsoft Media Center, Quickbooks, Quicken, Adobe Professional and Adobe Reader, Nuance Professional, Advanced Megastat Statistics Program for Microsoft Excel 2007, Microsoft Project, Citrix,.
Experience
Intern II, 01/2005 to 01/2005 City Of Moreno Valley, Ca – Moreno Valley, CA,
Developed complex reports and correspondence for recruiting, class specifications, and compensation.
Conducted surveys for classification, salary, benefits, and other city and county departments.
Provided assistance and advice to employees and supervisors regarding personnel policies interpretation, procedures, and employee programs in accordance with supervisor orders and direction.
Assisted in developing and implementing policies and procedures, recordkeeping practices, preparing forms, and advising management with new or efficient alternatives regarding policies.
Performed contract administration and research to collect data for risk management claims and issues.
Maintained communication with city staff regarding personnel policies and risk management.
Attended city council meetings in the City of Irvine, CA and the city of Mission Viejo, CA.
Network Administrator, 01/2001 to Present Black Rifle Coffee Co – Houston, TX,
ADP Payroll Software and Time Clock Installation, Amicus Attorney Premium Edition 2013, Amicus Attorney Small Firm 2013, Amicus Attorney Premium Edition 2011, Amicus Attorney V, Legal Solutions Plus, Westlaw, Apple iTunes and IMAP Protocols to Configure Smartphone Email, Sending and Receiving Data via Remote User Management using RDC Protocol, Microsoft Visio 2010, Canon Solutions EX.
Paralegal & Custodian of Records · Manage all aspects of the network including hardware, software, training, monitoring, and preserving the confidentiality, availability, and integrity of data.
Enforcement and monitoring of Electronic Use Policy.
Manage and train new employees with office policies, computer policies, and coordinate all network projects.
Communicate policies through email and enforcement through employee tracking software.
Responsible for accurate record retention and provide necessary reports and influential decision making.
Perform back up accounting , bookkeeping, and human resources duties, including budget management, processing payroll, creating and revising reports, and performing special payroll and banking duties with multiple accounts.
Assist in hiring employees and processing voluntary and involuntary terminations.
Responsible for direct communication to employees regarding all network administration, electronic use policies, or any other orders given by management, building safety procedures and disaster recovery.
Perform Paralegal duties consisting of client management, writing various forms of correspondence, preparing various documents, research, training, litigation practices, updating legal procedures and websites, attend mediations, Employment Development Department hearings, and Department of Fair Employment & Housing paperwork processing of discrimination and right to sue forms.
Monitor employee computer and internet use and report any violations to management or stop further violations, direct all office activities under strict timelines, including organizing meetings, managing the provision and set up of catering services for all office events, and ensuring purchases are within budget.
Manage individual employee office set up including desk, computer, telephone, orientation of office policies, computer policies, electronic use policies, ergonomics, and safety accommodations.
Manage the preservation of all confidential firm and client data on site and off site on a daily basis.
Facilities & Purchasing Coordinator, 01/1997 to 01/2000 Autobytel.com – City, STATE,
Managed all aspects of mailroom operations, facilities, and employees and office vendors for supplies.
Elected and received "hero of the Year award" by my peers for outstanding achievement in employee relations upon the recommendation of all staff members and management.
Provided executive management with policies, ideas, and proposals to improve facilities and building safety.
Implemented and enforced new policies by coordination with various departments.
Purchased and leased office equipment, bulk quantities of office products, and other inventory.
Assisted general contractors with construction projects and provided executive management with ideas, plans, and designs for future employee growth, resource allocation, safety, and relocation of offices and employees under immediate timeframes and future planning.
Set up and coordinated weekly employee meetings, conferences, and electronic speaking equipment.
Monitored building security on a daily basis using video camera system and computer security control access system.
Reported any unusual activity directly to management orally and in writing.
Managed budget of twenty-five thousand dollars per month for purchasing facilities equipment, construction supplies, and office supplies.
Education
Master of Network Communication Management: , Expected in April 2011 Keller Graduate School of Management - Long Beach, CA GPA:
Master Degree: Public Administration, Expected in June 2005 California State University - Fullerton, CA GPA: Public Administration
Bachelor Degree: Criminal Justice, Expected in Jan. 1999 California State University - Fullerton, CA GPA: Criminal Justice
Associate of Art Degree: Legal Assistant, Expected in Dec. 1995 Santa Ana College - Santa Ana, CA GPA: Legal Assistant
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