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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Ambitious student pursuing a Criminal Justice degree eager to contribute developed knowledge in the Security Analyst role. Skilled in collaboration and analyzation in fast-paced settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

Education
The University of Alabama Tuscaloosa, AL Expected in 05/2022 Bachelor of Arts : Criminal Justice - GPA :
  • Minor in Psychology
  • Dean's List Honoree Fall 2019, Spring 2020, Spring 2021
  • 3.342 Cumulative GPA
  • UA Scholar Scholarship Recipient
  • UA Engineering Scholarship Recipient
  • Crimson Car Club Member/Social Media Manager
  • Member of Alpha Phi Fraternity
  • Served as Den Mom, Martha's Helpers chair, Homecoming Committee through Alpha Phi Fraternity
  • Member of Tide Against Trafficking on-campus club
Skills
  • Microsoft Office Suite
  • Records administration
  • Team collaboration
  • Database management
  • Data evaluation
  • Ability to analyze reports
  • Experience in leadership
  • Quantitative skills
  • Confidentiality understanding
  • Accounts receivable and payable
  • Prioritization and time management
  • Preparing contracts
  • Filing experience
  • Employee training and development
  • Scheduling and calendar management
  • Sensitive material handling
  • Document retrieval
  • File and data retrieval systems
  • Editing and proofreading
  • Excel spreadsheets
  • Technologically savvy
  • Invoicing and billing
  • Point of Sale (POS) system operations
  • Service prioritization
  • Team development
  • Research and analysis
  • Criminal Justice expertise
Experience
Integer - Intern
Raynham, MA, 06/2021 - 08/2021
  • Shadowed Criminal Justice professionals such as Human Resources Officers and Violent Crimes Unit Officers for total of 140 hours to learn best approaches.
  • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
  • Adhered to strict security protocols to protect data confidentiality.
  • Greeted office visitors, provided information and directed to appropriate personnel.
  • Attended group and project meetings to compile notes and share updates.
  • Attended internal and external partner sessions to gain industry knowledge.
  • Demonstrated and maintained professionalism in stressful and challenging legal situations.
  • Gained vast knowledge of regulations and policies associated with Child law.
  • Collaborated with up to 3 different departments at once in order to achieve greatest possible outcome for cases.
Citron Et Sel - Server
Chattanooga, TN, 06/2021 - 08/2021
  • Promoted from "To-Geaux" station to server within first week
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Recommended certain foods and drinks to guests based on their wishes expressed to me
  • Maintained a 6 table section during a dinner rush.
  • Collaborated with other servers to mitigate table wait times and guest complaints.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Provided guests with accurate special requests such as separate checks and menu substitutions.
  • Assisted fellow wait staff by refilling drinks on all tables, running food from the kitchen, and making sure all tables were satisfied.
  • Provided exceptional service to high volume of daily customers.
Citron Et Sel - Server
Chattanooga, TN, 05/2020 - 01/2021
  • Responsible for training new serving staff within 1 month of hire
  • Made reservations for guests up to 3 days in advance.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Refilled drinks at 5 tables throughout service areas, checking in with diners about specific needs.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Handled special customer requests such as separate checks and menu substitutions.
  • Relayed orders and special requests to cooks.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Corecivic - Secretary
Meeker, OK, 05/2019 - 07/2019
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Processed customer information and requests in multiple data keeping systems.
  • Handled office wide scheduling for field employees.
  • Ensured smoothest possible location transitions for field employees to mitigate travel times and customer wait times when creating schedules.
  • Collaborated with 3 others to ensure the whole office was on the same page.
  • Analyzed customer payment plans and reviewed contracts to ensure the best possible service.
  • Maintained and strengthened oral skills when communicating with a wide variety of customers.
  • Strengthened writing skills by preparing contracts and providing written summaries of customer interactions.
  • Maintained organized filing system of paper and electronic documents.
  • Managed multiple calendars and contacts within Google Calendar.
  • Assisted with answering phones, filing paperwork, entering data and processing invoices to support operations department.
Service

April 2018: 11 day Mission trip in Lima, Peru

  • built concrete staircases up the side of mountains to assist the impoverished community with climbing to their homes

Fall 2018 - Fall 2019: Service with Alpha Phi Fraternity at West Alabama Food Shelter

  • packed "Meals on Wheels" boxes for elderly in the community
  • Sorted donation boxes into the food pantry
  • Packaged "Backpack Lunches" for underprivileged children to take home over the weekend(s)

Spring 2019: Alabama Heart Walk to raise money and awareness for Heart Disease

Honors and awards

2016 Graduate of FBI NAA Youth Leadership Program session 18

2021 Completion of leadership course with LeadAbroad

  • Selected as Ambassador for LeadAbroad for the University of Alabama following completion
References

Mr. Rick S. Danielson, Councilman at Large - Mandeville, LA - rdanielson@cityofmandeville.com

Dr. Ebony Johnson, PhD, Executive Director Tuscaloosa Children's Center/Professor at the University of Alabama - (205)-752-7711

Mrs. Kim Brans, Brans Pest Control, Co-Owner - (504)-392-3030

Ms. Jessica Allo, Felix's Restaurant and Oyster Bar, Manager - (985)-778-2176

Ms. Tres Legendre, Walk-On's Bistreaux and Bar, Manager - (205)-722-2045

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Resume Overview

School Attended
  • The University of Alabama
Job Titles Held:
  • Intern
  • Server
  • Server
  • Secretary
Degrees
  • Bachelor of Arts

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