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Intern Resume Example

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INTERN
Summary
Tech-savvy individual in a wide range of financial and accounting systems. Former insurance agent with great analytical and problem solving abilities. Background in healthcare. Will complete my Associates Degree in Psychology in May of this year.
Highlights
  • Excellent communication skills
  • Complex problem solver
  • Organized
  • Thrives under pressure
  • Self-motivated
  • Customer advocate
  • Complaint handling and resolution
  • Commercial insurance
  • Finance background
Experience
Intern
April 2015 to August 2015Texas Department Of Family And Protective Services － Hereford, TX
  • Observed family meetings, court hearings, and interviews in hospitals.
  • Translated for Spanish families.
  • Provided Transportation.
  • Learned the documentation process. 
Nurse Technician/ER Clerk
September 2013 to July 2015Hereford Regional Medical Center － Hereford, TX

  • Registered ER patients, scanning ER doctor notes, Verifying insurance, collecting personal and emergency information, collecting payments, scheduling appointments, answering and transferring phones.
  • Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
  • Frequently commended for maintaining the safety, respect and dignity of residents.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Escorted patients to examination rooms and prepared them for physician exams.
  • Maintained patient privacy and confidential patient information. Utilized strong assessment skills to determine necessary patient care.
Property and Casualty Agent/ Accounting Manager
January 2011 to May 2013Prairie Insurance Agency － Hereford, TX
  • Manager of Accounting Department 1 year & Property & Casualty Insurance agent 2 years.
  • Accounts receivables/ Accounts payables, Reviewed Statements, Maintained computers, Ordered Supplies, & Trained Employees, Maintenance of computers, fax machine, and printers.
  • Interpreted for clients
  • Presented account proposals in a professional and timely manner.
  • Promoted client retention through high-quality service and follow through.
  • Finalized and maintained all types of personal lines insurance policies within the agency.
  • Developed productive working relationships with car dealers, loan processors and other business partners in the community.
  • Presented and clearly explained insurance policy options to clients based on their needs and goals.
  • Pursued continuing education and training programs to continue professional development.
  • Submitted up-to-date activity and production logs to agency management for review.
  • Prepared necessary paperwork to process insurance sales and renewals.
  • Processed applications, payments, corrections, endorsements and cancellations.
Office Manager
August 2010 to August 2015Billy Bates Trucking － Hereford, TX
  • Recruited and interviewed applicants.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives. 
  • Reviewed federal and state laws to confirm and enforce company compliance. 
  • Advised owner on appropriate employee corrective actions.
  • Created and managed confidential personnel records.
  • Ran the bi-weekly payroll process.
  • Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Processed taxes for company and employees

Home Health Aide
October 2008 to August 2013South Plains Community Action CDS Program － Levelland, TX
  • Caregiver for an handicap teenager.
  • Administered food and medicine.
  • Compassionately assisted patient with everyday activities.
  • Identified and properly documented patient goals, evaluated progress and planned reevaluation.
  • Regularly evaluated effects of treatment and adjusted to achieve maximum benefit.
  • Recommended equipment and in-home modifications.
  • Advocated for and strove to protect the health, safety and rights of the patient.
  • Provided the highest quality of care to patients and their families.
  • Strictly abided by a regular schedule of therapy.
  • Maintained organized documentation and patient files.
Water Aerobics Instructor/Lifeguard
August 2006 to January 2009City of Herford Aquatic Center － Hereford, TX
  • Trained lifeguards and aerobics instructors.
  • Maintenance for the pool.
  • Scheduled swimming parties and physical therapy appointments.
  • Assigned tickets and passes for patrons.
  • Opened and closed register.
Sales Associate/Business Management Intern
November 2002 to October 20047th Heaven － Sedalia, MO
  • Assisting customers, scheduling employees, ordering/receiving supplies, inventory, maintenance of computers, cash registers, printers, Refurbished computers for sale at store.
Office Manager
September 2001 to June 2006Newbill and Sons Roofing － Sedalia, MO
  • Payroll, Scheduling, Bids, & Purchasing.
Quality Assurance Auditor
September 1999 to September 2001Payless Cashways － Sedalia, MO
  • Inventory,data entry,verify trucks & pallets were correct, operate forklift, pallet jack & Scissor Lift.
Education
Associate of Applied Science : Psychology , 2016Amarillo College － Amarillo, TX
Network AdministrationState Fair Community College － Sedalia, MO
Languages
Bilingual Spanish/English
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Resume Overview

Companies Worked For:

  • Texas Department Of Family And Protective Services
  • Hereford Regional Medical Center
  • Prairie Insurance Agency
  • Billy Bates Trucking
  • South Plains Community Action CDS Program
  • City of Herford Aquatic Center
  • 7th Heaven
  • Newbill and Sons Roofing
  • Payless Cashways

School Attended

  • Amarillo College
  • State Fair Community College

Job Titles Held:

  • Intern
  • Nurse Technician/ER Clerk
  • Property and Casualty Agent/ Accounting Manager
  • Office Manager
  • Home Health Aide
  • Water Aerobics Instructor/Lifeguard
  • Sales Associate/Business Management Intern
  • Quality Assurance Auditor

Degrees

  • Associate of Applied Science : Psychology , 2016
    Network Administration

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