7 years extensive experience in youth/adolescent programming
CPR (infant and child)
Crisis prevention/intervention training
Inclusion/ Special Needs training
INTERN09/2014 to 05/2015Kestrel Heights Charter SchoolDurham, NCWork with students/families as well as other professionals for the purpose of case management and advocating for services that benefit the student and ensure his/her academic success; Interviewed and observed students to support assessments, implemented Individualized Behavior Plans (IBP), 504 plans, attended IEP meetings, manifestation meetings, assisted case managers with documentation, coordinated parent-teacher conferences, and met with diverse group of professionals from local, state and city agencies in reference to students. Further duties required utilizing resources for building self-esteem, peer mediation, and crisis intervention. Served as liaison between students, family, school administrators, and courts. Provide administrative support to Counselor at high school. Assist youth with meeting needs via linking to educational, community and employment resources. Counseled, advised and coached students on choosing vocational jobs, colleges and degree programs best suited for them based on analyzing of test results, grades and career testing.
Youth Outreach Coordinator02/2006 to CurrentYMCA of the Triangle AreaDurham Greensboro, NCResponsible for implementation and delivery of operations, programs, services and activities that facilitate achievement in accordance with strategic and operating plans for the YMCA. Evaluated academic programs and tutorials that gauged program impact, satisfaction, quality trends, and growth potential. Prepared youth for educational success and created an environment that facilitated the achievements of desired outcomes. Provided leadership and support to the annual fundraising campaign and volunteer committees/boards; developed and maintained effective working relationships with other youth serving organizations, members, families and community organizations. Knowledge of all safety policies and procedures Guest interaction Knowledge of Health Code Policies Knowledge of Food Sanitation Procedures Utilize checklists to complete all opening and closing procedures Knowledge of the proper operating procedures of all equipment Knowledge of cash handling procedures Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures Coordinates with management for on-the-job training of new associates Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind Practices excellent food safety and sanitation practices and complies with HACCP standards Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management Oversees daily program operations. Provide individualized academic assistance to students as needed Communicates with the Director concerning issues and the status of the participants in the program Responsible for safety and wellbeing of all children in the program. Participates in all theme days and assists in coming up with new ideas for theme days and tracks. Attends all staff meetings, training programs, and family nights. Fostered partnerships with families and school staff
INTERN09/2013 to 09/2013Alliance Behavioral HealthcareDurham, NCResponsible for the development, update and implementation of Person Centered Plans (PCP) and all treatment plans for all incoming and current consumers. Completed and submitted transition and discharge plans. Assisted Clinical Director with the coordination of multiple services such as: Medication Evaluations, Intakes, Assessments, Psychological/Psychiatric Evaluations and Residential Placement. Implemented Care Coordination for consumers and their families inclusive of community supports, healthcare, Department of Social Services, Department of Juvenile Justice, Substance Abuse/Mental Health counseling. Conducted chart audits, Medicaid verification and Provide crisis intervention, guidance and supportive counseling to all youth on caseload that focuses on behavior management, social skills, substance abuse prevention and independent living. Collect program statistical data and utilize data entry system as required. Assist youth and their family in accessing benefits from Health and Human Service programs and community resources (i.e. parenting classes, employment, housing, educational, child care, food/nutrition and leadership opportunities). Identification of barriers and advocate for youth and their family when appropriate.
MASTERS: SOCIAL WORK2015North Carolina Central UniversityDurham, NC, USMASTERS IN SOCIAL WORK 2015 North Carolina Central University, Durham, NC
BACHELOR OF ARTS: PSYCHOLOGY2013North Carolina Agricultural and Technical State UniversityGreensboro, NC, USBACHELOR OF ARTS: PSYCHOLOGY 2013 North Carolina Agricultural and Technical State University, Greensboro, NC [3.69] GPA
INTERN- Alliance Behavioral Healthcare
Oversaw planning and implementation of age appropriate activities for all inclusive program
Assessed program needs and designed activities in response to identified needs
Worked directly with mentally challenged youth (ADD, ADHD, and Autism
Assisted with budget development and program management
Direct supervision of staff, including but not limited to hiring, training, monitoring and evaluation of work
Resolved customer concerns in professional and courteous manner
Addressed discipline issues, handled program related issues and completed paperwork in timely fashion
Exercised independent judgment when problem solving
Executed agency safety measures to maintain safety and organized environment for participants and employees
Operations, Satisfaction, Training, Fundraising, Site Coordinator, Training Programs, Closing, Sanitation, Food Safety, Haccp, Marketing, Cash, Cash Handling, Administrative Support, Case Management, Documentation, Liaison, Testing, Budget, Cpr, Problem Solving, Program Management, Project Management, Audits, Benefits, Data Entry, Healthcare, Medicaid, Mental Health, Social Services
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Companies Worked For:
Kestrel Heights Charter School
YMCA of the Triangle Area
Alliance Behavioral Healthcare
North Carolina Central University
North Carolina Agricultural and Technical State University
Job Titles Held:
Youth Outreach Coordinator
MASTERS : SOCIAL WORK 2015 BACHELOR OF ARTS : PSYCHOLOGY 2013
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