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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Personable, enjoys engaging with people from all walks of life. Consistently delivers exemplary customer service. Positive attitude coupled with ability to remain calm and composed in busy work settings. Flexible hard worker ready to learn and contribute to team success. Outgoing student pursuing flexible part-time employment with weekend and afternoon shifts.

Skills
  • Team collaboration
  • Quality control
  • Experience in leadership
  • Conflict mediation
  • Team member motivation
  • Food safety and sanitation
  • Customer service
  • Work ethic
  • Team building
  • Reliable and trustworthy
  • Organization
  • Problem resolution
  • Multitasking
  • Critical thinking
  • Communication
  • Flexible
  • Team management
  • Active listening
  • Up-selling
  • Cash register operation
  • Calm under pressure
  • Speedy and efficient
  • Solid problem solver
  • Active listener
  • Team player
  • Team Leadership
  • Friendly, positive attitude
  • Collaboration
  • Team direction
Experience
09/2021 to Current
Barista Unitypoint Health Bettendorf, IA,
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Maintained highest standards of conduct and service to support company reputation.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Merchandised display cases and promoted prepared foods.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
05/2021 to 08/2021
Intern Amerisourcebergen Corporation - Corporate Elizabethtown, PA,
  • Worked well in team environment as well as independently.
  • Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Analyzed and prioritized multiple responsibilities.
  • Participated in various extracurricular activities to build skills set.
  • Transcribed detailed notes during client business meetings to distribute to department.
  • Cleaned and organized classrooms, materials and supplies.
  • Accepted instruction from management regarding assignments and tasks.
  • Participated in weekly staff meetings and team building events.
  • Helped to perform common and skilled procedures.
08/2020 to 05/2021
Custodian Chickasaw Nation Industries Richland, WA,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Notified building managers about needed repairs to maintain public safety.
  • Gathered and emptied trash cans and disposed of bags.
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Disposed of waste and gathered individual trash bags to place in receptacles.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Organized custodial closets to easily find equipment and supplies.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Reduced cleaning time significantly while maintaining company quality standards.
10/2019 to 03/2021
Sales Associate Voya Financial Inc. Philadelphia, PA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built trusting relationships with customers by making personal connections.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
07/2017 to 05/2018
Barista Worlds Of Fun Charlotte, NC,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Maintained highest standards of conduct and service to support company reputation.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Passed state inspections by following health, safety and sanitation guidelines.
Education and Training
Expected in 05/2022
Associate of Arts: Theology
Portland Bible College - Portland Oregon,
GPA:

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87Good

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Portland Bible College
Job Titles Held:
  • Barista
  • Intern
  • Custodian
  • Sales Associate
  • Barista
Degrees
  • Associate of Arts

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