Dedicated worker with proven ability to work independently with limited supervision and with other department personnel. Eager to meet challenges, research issues and support quality-driven initiatives. Reliable Intern with training in Canva and commitment to high-quality work. Skillfully modernize workplaces and maintain high levels of organization. Resourceful and personable with excellent multitasking abilities.
Skills
Multitasking
Excellent and Accurate at handling cash
Fast Learner
Fluent in Vietnamese
Experience
Intern, 01/2021 to 02/2021 City Of Sunny Isles Beach – Sunny Isles Beach, FL,
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Designed inspiring concept art while maintaining accurate scale and architectural standards.
Managed daily activities to improve company's social media presence.
Managed reception area to monitor scheduled appointments for business executives.
Replenished office inventory, removed trash and delivered files to employees to maintain organized workplace.
Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
Completed assigned duties and consistently produced high volume of work to support daily business needs.
Hostess, 06/2019 to 08/2019 Fogo De Chao – Dunwoody, GA,
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Answered telephone to provide dining information and take party reservations.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Answered questions about food and order statuses for waiting customers.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Tracked seated guests and available seating using iPad.
Enhanced guests' experiences by fulfilling special requests during visits.
Pizza Maker, 05/2019 to 06/2019 Mod Pizza – Sugar Land, TX,
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Kept stations stocked and ready for use to maximize productivity.
Answered guest questions, delivering most accurate and updated information available.
Built pizzas using proper amount of dough and quantities of toppings according to specifications.
Communicated with customer to provide menu offering details and assist with decision-making.
Organized food preparation stations and replenished supplies regularly.
Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
Created many pizzas per shift by topping pizzas with ingredients per customer orders.
Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
Provided customer service to many customers per day by inputting orders, processing credit and cash transactions and responding to questions and concerns.
Assisted customers, including answering questions and preparing orders.
Receptionist, 06/2018 to 06/2018 Gilbert Residence – Ypsilanti, MI,
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Answered and directed incoming calls using multi-line telephone system.
Satisfied client special requests to enhance patron experience.
Addressed return customers by name to develop customer-company relationships.
Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Trained employees in proper operational procedures and shared company policies and regulations.
Listened to customer feedback and responded to maintain or improve processes.
Observed employee performance and provided valuable feedback using online performance evaluation software.
Education and Training
High School Diploma: , Expected in 06/2019 Woodson High School - Fairfax, VA GPA:
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