- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dedicated worker with proven ability to work independently with limited supervision and with other department personnel. Eager to meet challenges, research issues and support quality-driven initiatives. Reliable Intern with training in Canva and commitment to high-quality work. Skillfully modernize workplaces and maintain high levels of organization. Resourceful and personable with excellent multitasking abilities.
- Multitasking
- Excellent and Accurate at handling cash
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- Fast Learner
- Fluent in Vietnamese
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Intern, 01/2021 to 02/2021
City Of Sunny Isles Beach – Sunny Isles Beach, FL,
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Designed inspiring concept art while maintaining accurate scale and architectural standards.
- Managed daily activities to improve company's social media presence.
- Managed reception area to monitor scheduled appointments for business executives.
- Replenished office inventory, removed trash and delivered files to employees to maintain organized workplace.
- Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
Hostess, 06/2019 to 08/2019
Fogo De Chao – Dunwoody, GA,
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Answered telephone to provide dining information and take party reservations.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered questions about food and order statuses for waiting customers.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Tracked seated guests and available seating using iPad.
- Enhanced guests' experiences by fulfilling special requests during visits.
Pizza Maker, 05/2019 to 06/2019
Mod Pizza – Sugar Land, TX,
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Kept stations stocked and ready for use to maximize productivity.
- Answered guest questions, delivering most accurate and updated information available.
- Built pizzas using proper amount of dough and quantities of toppings according to specifications.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Organized food preparation stations and replenished supplies regularly.
- Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
- Created many pizzas per shift by topping pizzas with ingredients per customer orders.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Provided customer service to many customers per day by inputting orders, processing credit and cash transactions and responding to questions and concerns.
- Assisted customers, including answering questions and preparing orders.
Receptionist, 06/2018 to 06/2018
Gilbert Residence – Ypsilanti, MI,
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered and directed incoming calls using multi-line telephone system.
- Satisfied client special requests to enhance patron experience.
- Addressed return customers by name to develop customer-company relationships.
- Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Trained employees in proper operational procedures and shared company policies and regulations.
- Listened to customer feedback and responded to maintain or improve processes.
- Observed employee performance and provided valuable feedback using online performance evaluation software.
High School Diploma: , Expected in 06/2019
Woodson High School - Fairfax, VA
GPA:
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