Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated worker with proven ability to work independently with limited supervision and with other department personnel. Eager to meet challenges, research issues and support quality-driven initiatives. Reliable Intern with training in Canva and commitment to high-quality work. Skillfully modernize workplaces and maintain high levels of organization. Resourceful and personable with excellent multitasking abilities.

  • Multitasking
  • Excellent and Accurate at handling cash
  • Fast Learner
  • Fluent in Vietnamese
Intern, 01/2021 to 02/2021
City Of Sunny Isles BeachSunny Isles Beach, FL,
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Designed inspiring concept art while maintaining accurate scale and architectural standards.
  • Managed daily activities to improve company's social media presence.
  • Managed reception area to monitor scheduled appointments for business executives.
  • Replenished office inventory, removed trash and delivered files to employees to maintain organized workplace.
  • Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
Hostess, 06/2019 to 08/2019
Fogo De ChaoDunwoody, GA,
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Answered telephone to provide dining information and take party reservations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered questions about food and order statuses for waiting customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Tracked seated guests and available seating using iPad.
  • Enhanced guests' experiences by fulfilling special requests during visits.
Pizza Maker, 05/2019 to 06/2019
Mod PizzaSugar Land, TX,
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Kept stations stocked and ready for use to maximize productivity.
  • Answered guest questions, delivering most accurate and updated information available.
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Organized food preparation stations and replenished supplies regularly.
  • Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
  • Created many pizzas per shift by topping pizzas with ingredients per customer orders.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Provided customer service to many customers per day by inputting orders, processing credit and cash transactions and responding to questions and concerns.
  • Assisted customers, including answering questions and preparing orders.
Receptionist, 06/2018 to 06/2018
Gilbert ResidenceYpsilanti, MI,
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Satisfied client special requests to enhance patron experience.
  • Addressed return customers by name to develop customer-company relationships.
  • Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Trained employees in proper operational procedures and shared company policies and regulations.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Observed employee performance and provided valuable feedback using online performance evaluation software.
Education and Training
High School Diploma: , Expected in 06/2019
Woodson High School - Fairfax, VA

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  • High School Diploma

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