Highly organized Intermediate Typist Clerk offering 15 years of clerical and administrative support to multiple officeswithin the Department of Public Social Services. Strong background in document profiling and procedures.
Calm under pressure
Leader Database Software
Intermediate Typist Clerk, 11/1999
to Current County of Los Angeles Department of Social Services – Pomona,
Maintain a high level of productivity by processing 6,000+ client quarterly reports per month utilizing LEADER database software; proofread for accuracy and compliance.
Effectively profile County documents for scanning and imaging utilizing CAST program.
Open, sort, and distribute all official County mail to various departments within the agency.
Ability to work with flexibility under pressure with tight deadlines.
Respond to DPSS recipients' complaints and requests for information and services.
Foster a climate of collaboration between the general public, and the department by assessing client needs and by routing calls to appropriate departments.
Respond to all inquiries from the general public in a prompt and professional manner.
Interact professionally with all levels of staff within the County department, agencies, and the public.
Security Guard, 04/2008
to Current Securitas Security Services, Inc. – Ontario,
Monitor and authorize entrance and departure of vehicles, cargo trucks and visitors.
Detect suspicious activities and watch for criminal acts and rule infractions.
Monitor and authorize entrance and departure of employees and visitors.
Write reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
Monitor and report suspicious activities to local authorities.
Warn offenders about rule infractions and violations.
Constantly observe all perimeters of main building during hours.
Paraprofessional Development Course,
August 2009 - May 2010 Mt. San Antonio College - Walnut,
June 1980 - May 1982 Metropolitan Skills Center, LAUSD - Los Angeles,
High School Diploma: General Studies,
West Memphis Senior High School - West Memphis,