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Intermediate Clerk Resume Example

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INTERMEDIATE CLERK
Professional Profile

Medical Office Assistant  

  • Competent in medical terminology
  • Ability to accurately maintain medical records
  • Ability to file documents in a timely manner
  • Competent in basic medical billing and coding

 

Cashiering 

  • Ability to accurately balance cash receipts/cash logs and research discrepancies
  • Ability to prepare deposits and post/balance ledgers and journals

 

Computer Skills 

  • Competent in Excel Spreadsheets, Microsoft Word, PowerPoint Presentations, & Access

 

Interpersonal Skills 

  • Ability to effectively communicate with clients and co-workers in a professional manner
  • Excellent telephone etiquette
  • Ability to solve disputes or disagreements in a timely and professional manner

 

Work Skills 

  • Ability to work independently with willingness to seek guidance from supervisor when necessary
  • Ability to quickly and efficiently learn new skills; flexible, adaptable and dependable
  • Ability to accurately and effectively convey ideas/information in writing
  • Good public speaking skills
Work Experience
Intermediate Clerk
March 2006 to September 2008County of Los Angeles, Department of Public Works (Waterworks) － Lancaster , CA
  • Billing and customer service
  • Cashiering
  • Worked both front and back office
  • Answered incoming customer telephone calls and processed payments or made payment arrangements
  • Processed customer sign-ups for new service
  • Dispatched field customer service representatives through work orders or CB radio
  • Made copies, sent faxes and handled incoming and outgoing correspondence

 

Intermediate Clerk
July 2004 to March 2006County of Los Angeles, Department of Health Services, High Desert Health System － Lancaster , CA
  • Finance Department, Accounts Receivable. Cashiering
  • Prepare monies collected for deposit using the eCAPS system.
  • Track monies received for doctor visits and pharmacy charges using Excel spreadsheets
  • Upload ICD9 information into the Affinity system to certify proper charges for services received
  • Scan Medical Encounter forms
  • Document, process, and deposit of checks received in mail for medical visits
Office Supervisor
January 1997 to February 2004Our Answering Service － North Hollywood, CA
  • Supervised PBX operators
  • Managed daily office operations and maintenance of equipment
  • Call tracking by entering calls into database
  • Answer incoming telephone calls
  • Provide customer service per company standards of excellence
  • Designed electronic file systems and maintained electronic and paper files
Receptionist
March 1993 to November 1996Cal-Sales Insurance － Los Angeles, CA
  • Type correspondence letters
  • Data entry of insurance premium payments received
  • Order and maintain office supplies
  • Received and distributed faxes and mail in a timely manner
Education
Certificate : Business Medical Office Assistant, 2003Antelope Valley College － Lancaster, CA, USA
  • Office Administration coursework
  • Records Management and Filing
  • Medical Billing and Coding
  • Medical Terminology
  • Trained in business medical office procedures and policies
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Resume Overview

Companies Worked For:

  • County of Los Angeles, Department of Public Works (Waterworks)
  • County of Los Angeles, Department of Health Services, High Desert Health System
  • Our Answering Service
  • Cal-Sales Insurance

School Attended

  • Antelope Valley College

Job Titles Held:

  • Intermediate Clerk
  • Office Supervisor
  • Receptionist

Degrees

  • Certificate : Business Medical Office Assistant , 2003

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