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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dependable candidate seeking a full-time position in a new career field that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proven success at managing multiple priorities with a positive attitude. Willingness to learn and take on responsibilities to meet team goals.

Skills
  • Time Management
  • Verbal and Written Communication
  • Critical Thinking
  • Work Planning and Prioritization
  • Administrative Functions
  • Schedule optimization
  • Accurate Documentation
  • Attention to Detail
  • Creative Problem Solving
  • MS Word, Excel and Power Point
Education
University of Saint Francis Joliet, IL, Expected in 08/2011 Master of Science : Health Care Administration - GPA :
Tennessee State University Nashville, TN Expected in 05/1993 Associate of Science : Nursing - GPA :
University of Louisiana, Monroe Monroe, LA, Expected in 08/1984 BBA : Business Administration - GPA :
Work History
Williamson Medical Center - Interim Director for the Joint and Spine Center
City, STATE, 06/2021 - Current

- Organizes, directs, and administers services in order to provide the level of care required by current medical and nursing standards and to meet continuous unit operations.

- Maintains continuing quality assessment and improvement of patient care delivery and patient safety activities. Collaborates in developing, implementing reviewing, revising, and monitoring performance improvement activities

- Communicates with Administration on the activities /issues of Services. Gives accurate information.

- Participates in policy decisions that affect services. Develops, revises, and implements policies and procedures.

- Collaborates in planning yearly budget by utilizing input from physicians and staff for requirements for personnel, supplies, and equipment.

- Practices cost controls to insure maximum effectiveness of funds expended from approved budget. Initiates corrective action for variance.

- Directs coordination of employee selection process, training and staff development, work assignments, performance competencies, merit evaluations.

- Coordinates and monitors all aspects of staffing to meet objectives in relation to productivity and budgetary expectations. Makes necessary adjustments to meet goals.

- Ensures professional relationships are maintained at all times with all customers served; patients/families/healthcare professionals/other interested groups in the community.

- Participates and communicates hospital wide process improvement activities.

Participates with other Healthcare Team to coordinate compliance with JCAHO standards.

Demonstrates responsibility for assigned communications.

Williamson Medical Center - Associate Administrator for Nursing
City, STATE, 05/2007 - Current

- Assist the CNO to organize, direct, and administer Nursing and Clinical Services in order to provide the level of care required by current medical and nursing standards. Participates in policy decisions that affect Nursing and Clinical Services in the hospital.

- Maintains continuing patient safety activities and quality assessment of patient care delivery and communicates with Administration on these activities /issues. Oversees the Provision of Care section of The Joint Commission standards for compliance.

- Assists the CNO to plan and coordinate the yearly budget by utilizing input from the medical staff and hospital staff for requirements for personnel, supplies, and equipment. Responsible for cost controls in the assigned nursing departments to insure maximum effectiveness of funds expended from the approved departmental budgets.

- Monitors and enforces the use of prescribed nursing departmental staffing plans to provide patient care coverage while balancing expended funds. Provides oversight of the float pool staff.

- Supports and directs the assigned nursing departments in the coordination of the employee selection process, training and staff development, work assignments, competencies, and performance appraisals.

- Plans and recommends to Administration new services, facilities or equipment, or modification thereto, needed to provide patient care.

- Collaborates in developing, implementing, reviewing, revising, and monitoring organization-wide performance improvement activities.

- Participates in the implementation of clinical information systems affecting clinical care.

- Recommends, supports, and participates with Education Services, programs of education and training, including orientation of new employees. Encourages and facilitates the professional advancement/development of employees by affording opportunities for further education and experience.

- Insures that professional relationships are maintained with physicians, patients, their families & friends, clergy a groups in the community.

- Participates in Emergency Management activities within the facility and with external agencies. Serves as the hospital representative on the Williamson County EMC.

- Gives accurate information and actively participates with the Executive Staff and in Medical Staff Meetings as assigned in matters pertaining to Nursing and Clinical Services.

Williamson Medical Center - Director of PACU, DS, ENDO, Day Surgery
City, STATE, 07/2004 - 05/2007

Oversight and managed the overall operation of four nursing units: Responsibilities included staff scheduling, payroll, productivity data reports, staff evaluations and competency completion. Preparing the capital budget for departments.

Chair of the Provision of Care Team for JCAHO. Member of the Quality Council, Service Recovery Team, Emergency Management Team, and Anesthesia Committee.

Served on Process Improvement teams and appointed the Team leader for the Disaster Preparedness Contingency Planning Process Improvement. Other current projects include the selection and implementation of centralized scheduling for Nursing. Assists with patient care as needed.

Williamson Medical Center - Clinical Coordinator for Surgical Services
City, STATE, 02/2003 - 07/2004
  • Created weekly schedules for nurses, taking into account sick days and vacation time.
  • Identified nurses' and staff training needs and devised training programs to close gaps.
  • Implement new policies and educate staff on changes.
  • Developed, implemented, revised and evaluated policies and procedures.
  • Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Affiliations

Board of Directors - Fifty Forward Nashville, TN

- Currently serving year 1 of 3 year term 2021-2023

Board of Directors - WAVES, Inc. Franklin, TN

- Served from 2014-2019

- 2018 Served as President

- 2017 Served as Vice-President

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Resume Overview

School Attended

  • University of Saint Francis
  • Tennessee State University
  • University of Louisiana, Monroe

Job Titles Held:

  • Interim Director for the Joint and Spine Center
  • Associate Administrator for Nursing
  • Director of PACU, DS, ENDO, Day Surgery
  • Clinical Coordinator for Surgical Services

Degrees

  • Master of Science
  • Associate of Science
  • BBA

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