Enthusiastic Coordinator/ Counselor with 5+ years of successful higher education and supervisory experience. Excellent reputation in leveraging engagement, innovation, and leadership skills, to increase access to education, for first-gen, low-income and marginalized students. Dedicated to providing support and increasing diversity and inclusion in the higher education environment.
Professional Experience
Interim Coordinator/Counselor, 07/2021 to Current Lowe's Companies, Inc. – Phoenix, AZ,
Recruit students with documented disabilities and oversee their performance to ensure success.
Track student performance closely to help maintain SAP.
Manage caseload of 60+ students, overseeing academic and professional growth and workshop and event participation.
Monitor FAFSA, RI Promise and Immunization compliance.
Create monthly bulletin board and newsletter to engage students and keep them informed of services being provided.
Accomplishments:
Successfully registered 95% of caseload by December 1st.
Increased Access+ Participant load by over 5% within five months
Volunteer Lead Mentor, 08/2019 to Current RI Coalition Of 100 Black Women – City, STATE,
Create and facilitate weekly sessions focused on empowerment for 40 low-income adolescent African American Females.
Develop quizzes, exams, five-year plan worksheets, presentations, and homework.
Minimize resource and time losses by addressing employee or production issues directly and implementing timely solutions.
Coach team members in techniques necessary to complete job tasks.
Accomplishments:
Revised curriculum to virtual format during COVID pandemic to meet accreditation standards.
Increased weekly attendance metric by 5% during pandemic.
AmeriCorps College Advisor, 08/2019 to 07/2021 Brown University Swearer Center – City, STATE,
Coordinate college representative visits, college fairs, and events centered on helping students and parents find best college fit.
Advise students through completion and submission of Free Application for Federal Student Aid (FAFSA).
Mentor 200 high school seniors and 600 underclassmen through one-on-one meetings and video conferences to evaluate financial aid awards, review personal statements, support students' exploration and discovery of various academic and social opportunities, and assist with scholarship applications.
Attend all IEP meetings to develop customized post-graduation plans with parents and students.
Collaborate with TRIO programs to ensure metrics were met.
Develop and organize work plans and training to support project-related deliverables.
Accomplishments:
Increased Central Falls High School FAFSA completion rate by over 46% in under 6 months.
Increased Central Falls High School College Application completion rate by 20% from previous year.
Store Manager, 07/2013 to 12/2018 Walgreens Pharmacy – City, STATE,
Review and monitor scheduling, purchases, and other expenses to maintain budget.
Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Apply performance data to evaluate and improve operations, target current business conditions, and forecast needs.
Established weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Uphold and communicate store programs and standards to employees for optimal quality, freshness, safety, and cleanliness.
Accomplishments:
Featured in Woonsocket Call: https://www.pressreader.com/usa/woonsocket-call/20170708/281818578XXX057.
Education
Master of Science: Justice Studies, Expected in 05/2023 Rhode Island College - Providence, RI GPA:
Relevant Coursework Completed:
Professional Writing
Advanced Qualitative Methods
Professional Development Completed:
How to Recognize Plagiarism: Tutorials and Tests, Indiana University Bloomington
Scholarships Received:
Women/Freda H. Goldman Education Award, Rhode Island Foundation
Professional Certificate: Learning Differences And Neurodiversity, Expected in 01/2022 Landmark College - Putney, VT GPA:
Relevant Coursework Completed:
Academic Strategies and EF Support for Students with LD, ADHD, and Autism
Master of Science: Business Administration, Management, Sociology and Service Learning, Expected in 05/2018 Bryant University - Smithfield, RI GPA:
Certifications
Mental Health First Aid, National Council for Mental Wellbeing - July 2021
ADA Basic Building Blocks, ADA National Network - September 2021
Safe Zone, Bryant University - July 2017
Skills
Demonstrated understanding of policy implementation and compliance centered around ADA, 504, and IEP.
Adheres to highest level of professionalism, ethical standards, and confidentiality.
Particularly knowledgeable of Federal Programs (i.e. TRiO and FAFSA)
Notable time management and communication skills, both verbally and written.
Exceptional recruitment, onboarding, and retention skills.
Demonstrated competence in active listening, assessment and problem-solving skills.
Exemplary academic and professional advising skills.
Proficient in: Google Suite, Microsoft Suite, Blackboard, Degree Works, Schedule Planner, Banner, and Canva.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
