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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Enthusiastic Coordinator/ Counselor with 5+ years of successful higher education and supervisory experience. Excellent reputation in leveraging engagement, innovation, and leadership skills, to increase access to education, for first-gen, low-income and marginalized students. Dedicated to providing support and increasing diversity and inclusion in the higher education environment.

Professional Experience
Interim Coordinator/Counselor, 07/2021 to Current
Lowe's Companies, Inc.Phoenix, AZ,
  • Recruit students with documented disabilities and oversee their performance to ensure success.
  • Track student performance closely to help maintain SAP.
  • Manage caseload of 60+ students, overseeing academic and professional growth and workshop and event participation.
  • Monitor FAFSA, RI Promise and Immunization compliance.
  • Create monthly bulletin board and newsletter to engage students and keep them informed of services being provided.
  • Accomplishments:
  • Successfully registered 95% of caseload by December 1st.
  • Increased Access+ Participant load by over 5% within five months
  • Volunteer Lead Mentor, 08/2019 to Current
    RI Coalition Of 100 Black WomenCity, STATE,
    • Create and facilitate weekly sessions focused on empowerment for 40 low-income adolescent African American Females.
    • Develop quizzes, exams, five-year plan worksheets, presentations, and homework.
    • Minimize resource and time losses by addressing employee or production issues directly and implementing timely solutions.
    • Coach team members in techniques necessary to complete job tasks.

    Accomplishments:

    • Revised curriculum to virtual format during COVID pandemic to meet accreditation standards.
    • Increased weekly attendance metric by 5% during pandemic.
    AmeriCorps College Advisor, 08/2019 to 07/2021
    Brown University Swearer CenterCity, STATE,
    • Coordinate college representative visits, college fairs, and events centered on helping students and parents find best college fit.
    • Advise students through completion and submission of Free Application for Federal Student Aid (FAFSA).
    • Mentor 200 high school seniors and 600 underclassmen through one-on-one meetings and video conferences to evaluate financial aid awards, review personal statements, support students' exploration and discovery of various academic and social opportunities, and assist with scholarship applications.
    • Attend all IEP meetings to develop customized post-graduation plans with parents and students.
    • Collaborate with TRIO programs to ensure metrics were met.
    • Develop and organize work plans and training to support project-related deliverables.

    Accomplishments:

    • Increased Central Falls High School FAFSA completion rate by over 46% in under 6 months.
    • Increased Central Falls High School College Application completion rate by 20% from previous year.
    Store Manager, 07/2013 to 12/2018
    Walgreens PharmacyCity, STATE,
    • Review and monitor scheduling, purchases, and other expenses to maintain budget.
    • Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
    • Apply performance data to evaluate and improve operations, target current business conditions, and forecast needs.
    • Established weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
    • Uphold and communicate store programs and standards to employees for optimal quality, freshness, safety, and cleanliness.

    Accomplishments:

    • Featured in Woonsocket Call: https://www.pressreader.com/usa/woonsocket-call/20170708/281818578XXX057.
    Education
    Master of Science: Justice Studies, Expected in 05/2023
    Rhode Island College - Providence, RI
    GPA:

    Relevant Coursework Completed:

    • Professional Writing
    • Advanced Qualitative Methods

    Professional Development Completed:

    • How to Recognize Plagiarism: Tutorials and Tests, Indiana University Bloomington

    Scholarships Received:

    • Women/Freda H. Goldman Education Award, Rhode Island Foundation
    Professional Certificate: Learning Differences And Neurodiversity, Expected in 01/2022
    Landmark College - Putney, VT
    GPA:

    Relevant Coursework Completed:

    • Academic Strategies and EF Support for Students with LD, ADHD, and Autism
    Master of Science: Business Administration, Management, Sociology and Service Learning, Expected in 05/2018
    Bryant University - Smithfield, RI
    GPA:
    Certifications
    • Mental Health First Aid, National Council for Mental Wellbeing - July 2021
    • ADA Basic Building Blocks, ADA National Network - September 2021
    • Safe Zone, Bryant University - July 2017
    Skills
    • Demonstrated understanding of policy implementation and compliance centered around ADA, 504, and IEP.
    • Adheres to highest level of professionalism, ethical standards, and confidentiality.
    • Particularly knowledgeable of Federal Programs (i.e. TRiO and FAFSA)
    • Notable time management and communication skills, both verbally and written.
    • Exceptional recruitment, onboarding, and retention skills.
    • Demonstrated competence in active listening, assessment and problem-solving skills.
    • Exemplary academic and professional advising skills.
    • Proficient in: Google Suite, Microsoft Suite, Blackboard, Degree Works, Schedule Planner, Banner, and Canva.
    Languages
    Spanish:
    Professional Working
    Negotiated:

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    Resume Overview

    School Attended

    • Rhode Island College
    • Landmark College
    • Bryant University

    Job Titles Held:

    • Interim Coordinator/Counselor
    • Volunteer Lead Mentor
    • AmeriCorps College Advisor
    • Store Manager

    Degrees

    • Master of Science
    • Professional Certificate
    • Master of Science

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