Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Certified K-12 Reading Teacher with a background in boosting students' literacy and developing positive classroom environments. Knowledgeable in the latest reading educational methods. Coming from a background in customer service and skilled at working with teams and collaborating in order to reach a shared goal.
Skills
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Work History
08/2020 to 11/2020
Intensive Reading Teacher Charter Schools Usa – Wellington, FL,
- Assessed and reported on each student's reading progress in accordance with policies developed by school district.
- Supervised small reading groups of students.
- Implemented reading lessons for 130 eighth grade students.
- Promoted love of reading and literacy to all students.
- Provided tutoring and after school assistance to students requiring additional help with reading.
- Contacted parents to discuss student progress and notify about class issues.
- Supervised test taking and graded papers.
- Interpreted student assessment data to ascertain best intervention methods.
- Created positive and engaging environment in classroom that encouraged literacy skills.
- Assisted students of all ability levels develop life-long learning skills and good study habits through an "Academic Coaching" period.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
07/2016 to 06/2020
Teacher (first, Fourth & Fifth Grade) First Continental Mortgage – Pocatello, ID,
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
- Fostered team collaboration between students through group projects for all content areas.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Lead the school's fifth grade "Academic Team".
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Served on school committee for school wide data analysis.
- Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
- Attended and facilitated IEP meetings for students and families.
08/2014 to 07/2016
Mortgage Loan Processor Glacier Bancorp – City, STATE,
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering mortgage loans.
- Coordinated closing process with attorneys, title companies, realtors, buyers, sellers and government clerks.
- Evaluated approvals against established bank and government lending standards.
- Requested and reviewed home appraisals.
- Requested and review property surveys.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Fielded customer complaints and provided solutions.
- Produced and submitted completed loan packages to title and escrow professionals.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
02/2011 to 08/2014
Customer Service Representative Bank Of Central Florida – City, State,
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Maintained friendly and professional customer interactions.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Executed wire transfers, stop payments and account transfers.
- Processed exchange and foreign currency.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Collected member loan payments.
- Maintained teller drawer to perform bank transactions.
Education
Expected in 05/2019
Master of Arts: Elementary Education
Warner University - Lake Wales, FL,
Warner University - Lake Wales, FL,
Expected in 05/2016
Bachelor of Arts: Elementary Education
Warner University - Lake Wales, FL,
Warner University - Lake Wales, FL,
Certifications
State of Florida Teaching Certificate: Elementary Education K-6
State of Florida Teaching Certificate Endorsement: Reading K-12
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Resume Overview
School Attended
- Warner University
- Warner University
Job Titles Held:
- Intensive Reading Teacher
- Teacher (first, Fourth & Fifth Grade)
- Mortgage Loan Processor
- Customer Service Representative
Degrees
- Master of Arts
- Bachelor of Arts
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