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intensive in home counselor resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.

Seasoned mental health professional successfully working with diverse client populations in one-on-one and group settings.

Team-oriented Mental Health Professional with strong track record of establishing solid relationships with clients, co-workers, and administration

Skill Highlights
  • Behavior management techniques
  • Attentive listener
  • Excellent interpersonal skills
  • Positive reinforcement methods
  • Skilled in working with special needs children
  • Excellent communication skills
  • First aid certificate
  • Strong computer skills
Accomplishments

Supervised groups of up to 12 children from 5 year to 11Effectively managed caseloads of more than [number] clients at any given time.


Effectively managed caseloads of more than 5 clients at any given time.years of age.

Professional Experience
09/2013 to 09/2014 Intensive In-Home Counselor Culvers Restaurant | De Kalb, IL,
  • Assisting all children in achieving a constant, healthy home/community environment by reducing or eliminating adverse behaviors
  • Conducting inclusive assessments that accurately identify problem areas and needs
  • Increasing service effectiveness through a comprehension of all cultures
  • Providing an assortment of amenities that can comprehensively meet the individual needs of children and families
  • Supporting the child in creating skills to augment healthy family functioning
  • Employing short term, treatment strategies to strengthen child, parent and teacher relations
  • Development of ISP's, Quarterlies, weekly notations Conducting notations following BIRP
  • Closely organizing and collaborating with other service providers in order to best serve the interests of service recipients
  • Utilizing a collective approach during the treatment process to ensure the quality of services is being conducted at all times
  • Encouraging and empowering service recipients to competently participate in treatment decision- making
  • Develop unique service plans for each juvenile and family, building on their identical strengths
  • Conducting sessions using various interventions: play therapy, exercise, calming strategies, art therapy, guided imagery, "I" messages and verbal discussions
  • Assisting clients in finding appropriate transportation to and from doctor's appointments, psychological, psychiatric evaluations.
07/2011 to 10/2013 Team Member Sales Associate Culvers Restaurant | Edgerton, WI,
  • Provide customer service.
  • Resolve customers' service or billing complaints.
  • Computed sales prices, total purchases and processed payments.
  • Handling merchandise from 2.5- 50lbs.
  • Described merchandise and explain operation of merchandise to customers.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Placed special orders and called other stores to find desired items.
05/2009 to 2010 Cashier Culvers Restaurant | Elkhart, IN,
  • Receive payment by cash,check, credit card
  • Greet customers.
  • Resolve customer complaints.
  • Answer customers' questions and Provide customer service.
  • Maintain clean and orderly dining area.
  • Completing orders in a timely and reasonable fashion.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Communicated clearly and positively with co-workers and management.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
09/2007 to 08/2008 Cashier Delray Beach, Florida | Delray Beach, FL,
  • Provide Customer Service.
  • Receive and disburse money.
  • Answer customers' questions.
  • Maintain clean and orderly checkout area.
  • Balance cash register.
  • Sell products or services.
  • Price merchandise.
  • Operate a cash register.
  • Greet customers and Sell products or services.
03/2007 to 08/2007 Cashier BUSCHGARDENS WILLIAMSBURG | City, STATE,
  • Provide Customer Service.
  • Operate a cash register.
  • Answer customers' questions.
  • Greet customers.
  • Maintain clean and orderly checkout area.
  • Resolve customer complaints.
  • Balance cash register.
  • Sell products or services and Receive and disburse money.
  • Professional Experience Volunteered at St.
  • Joesph Villa as a mentor for behavioral challenged children.
  • Shared aspects of professional life and rewards in work.
  • Implemented various ways to deal with stressful situations.
  • Provided active listening skills.
  • Analyzed the different levels of communication based on early development, growth and maturity.
  • Identified goals and developed plans to reach those goals.
08/2012 to 04/2013 Intern for Disability Services Norfolk State University | City, STATE,
  • Help administer test.
  • Assisting handicapped with computers.
  • Held weekly group meetings with other interns.
  • Worked with different populations from mild to moderate retardation.
  • Assisted visual and hearing impaired students with class work.
  • Note taker for visual impaired student.
  • Taught different lessons to other interns during group meetings.
2009 to 04/2009 Observer Compestella Elementary School | City, STATE,
  • Observed children between 5-9 yrs.
  • Assisted with lessons.
  • Assisted children with class work.
  • Answered questions accordingly.
  • Assisted with planned lessons on mathematics and socialization skills.
08/2008 to 11/2008 Volunteer Woodside High School | City, STATE,
  • Read to mentally challenged and disabled High School Students.
  • Assisted teacher in activities.
  • Assisted with task on the computer.
08/2014 to Current Therapeutic Day Treatment Counselor Connect Youth And Family Services | City, STATE,

Provide Quality Services

Encouraging and empowering service recipients to competently participate in treatment decision- making

Develop unique service plans for each juvenile and family, building on their identical strengths

Conducting sessions using various interventions: play therapy, exercise, calming strategies, art therapy, guided imagery, "I" messages and verbal discussions

Charted and recorded information in client files.

Quickly responded to crisis situations when severe mental health and behavioral issues arose.

Documented all patient information including service plans, treatment reports and progress notes.

Interacted with clinical staff and external resources such as school or community personnel.

Collaborated closely with treatment team to appropriately coordinate client care services.

Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.

Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.

Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.

Created and reviewed master treatment and discharge plans for each client.

Monitored patients prescribed psychotropic medications to assess the medications’ effectiveness and side effects.

Education and Training
Expected in May 2012 to to Bachelor of Arts | Psychology Norfolk State University, Norfolk , VA GPA:

Psychology

Expected in June 2007 to to High School Diploma | Woodside High School, Newport News, VA GPA:
Skills

computerized charting, People skills, enthusiastic people person, advanced problem-solving, great organizational skills, Microsoft Office, 2.5 years of experience

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Resume Overview

School Attended

  • Norfolk State University
  • Woodside High School

Job Titles Held:

  • Intensive In-Home Counselor
  • Team Member Sales Associate
  • Cashier
  • Cashier
  • Cashier
  • Intern for Disability Services
  • Observer
  • Volunteer
  • Therapeutic Day Treatment Counselor

Degrees

  • Bachelor of Arts
  • High School Diploma

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