Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

•Over 12 years of IT experience in Solution/Integration architecture, Design, Implementation, and Planning, administration, installation, migration, analysis, design, development, monitoring, testing, troubleshooting, and support of IBM WebSphere technologies.
• 12+ years of hands-on experience with IBM WebSphere Message Broker v6/v7/v8, IBM Integration Bus v9/v10, XML, WebServices and involved in infrastructure plan for migrations.
• Experience in developing Micro Service architecture using Nginx, Docker containerization, and Jenkins CI/CD deployments.
•Successfully executed projects in the Retail, Insurance, Bank, and Telecom domains.
•Built solution architectures that align requirements, reference architecture design patterns, and technology standards.
•Experience in preparation of technical design documents based on the Business Requirement & Functional Specifications.
•Excellent written and verbal communication skills, quick learner, and well organized

  • IBM Integration Bus v9,10, Message Broker v8, 7, 6, WebSphere MQ, MQ FTE, RFHUtil, WSO2, Amazon Web Services,Docker,Ngnix
  • Source Code Management (CVS, SVN,GIT,ClearCase)
  • CI/CD tools, Jenkins,Groovy, Shell
  • Windows, Sun Solaris, AIX, Linux
  • WSDL, XML, DTD, Web Services,SOAP,HTTP,FTP
  • Oracle, DB2, SQL Server
Work History
Integration Specialist, 04/2017 to Current
RadancyGlendale Heights, IL,
  • Served as primary Senior Integration Specialist and point of contact for IIB (IBM Integration Bus);
  • Designed publisher subscriber pattern for integration systems;
  • Responsible for guiding architectural design as a prime subject matter expert in the area of Integration Development using IIB(IBM Integration Bus) and messaging between end systems using IBM MQ(MQ series);
  • Responsible for analyzing business data requirements to produce relevant architectural deliverables, including business process flows, mapping documents and data flow diagrams;
  • Developed interfaces(LifeCycle of PO,Allocation,ASNIn,ASNOut,Inventory Adjustments) to integrate with RMS(Retail Merchandise Systems);
  • Developed interfaces to integrate with Customer Notifications providers(Listrak for Emails and Vibes for SMS);
  • Developed interfaces to perform Store and forward messages from source systems to end systems;
  • Attended project meetings and tollgates and provided updates on project status;
  • Facilitated escalations to business for issues delaying progress of production support (for example, a failure in Order Release to POS(Point of sale) puts subsequent Orders on hold until problem is fixed);
  • Daily maintenance included performing root cause analysis (RCA) of the data issues such as variance between two systems—OCP (Warehouse Management System) & OMS (Order Management System);
    Development responsibilities included the following:
  • Identifying improvement opportunities on in-house interfaces (such as Order release/Order Status updates interface), translating improvement opportunities into technical solutions and coding solutions in ESQL using IIB(IBM Integration Bus) software and in Oracle SQL’s using SQL developer software for better performance;
  • Reviewing feedback & approval of code written by resources for improvement & enhancements in the ESQL technology and Unix shell scripting for in-house products such as deployments;
  • Designing test plans of new improvements and enhancements of in-house interfaces—Order Release/Order Export;
  • Designing various documents with functional knowledge of in-house applications OMS(Order Management System);
Lead Technical Consultant, 05/2016 to 04/2017
XactlyLos Gatos, CA,
  • Responsible for analyzing business data requirements to produce relevant architectural deliverables, including business process flows, mapping documents, and data flow diagrams;
  • Writing technical specifications using IIB(IBM Integration bus) integration solutions to meet
    The business data requirements;
  • Designing message flows using IBM integration bus tool kit ;
  • Responsible for managing all the phases DEV, TEST, and SIT (System Integration Testing) testing of the project and resolve any code defects;
  • Documenting interfaces on Wiki;
Associate Consultant, 10/2009 to 09/2016
AmdocsAtlanta, TX,
  • Involved in capturing Enterprise Service Bus (ESB) Solution requirements and document the same in Detailed Design document;
  • Design process flows in IBM Integration Bus (IIB) using IIB toolkit;
  • Create/Configure Crypto Key/Certificates and configure SSL Proxy profiles ;
  • Worked with the team and Business Unit to maintain standards and fulfill business requirements to improve the quality and quantity of the Business;
  • Worked with the Business Unit in preparing Process Protocols to improve the process administration;
  • Worked on process escalations and preparing a detailed explanation for Management review;
  • Ensured a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes and thus managing cost-effective operations;
  • Designed modifications for overall improvement in quality and service standards
WBI MB Developer, 09/2008 to 09/2009
Magna InfotechCity, STATE,
  • Understanding the technical specifications of the interfaces
  • Installation and Configured the WBI Message broker v6.1 and Websphere MQ v6.0 and DB2 v9.5
  • Developed ESQL for mapping and filters applied in compute nodes.
  • Created different test case scenarios based on the logic written and generated the appropriate outputs and validating them against the schemas mentioned in the Design.
  • Created the Unit Test plan for test case scenarios and described each test case and also mentioned the expected result for each case.
  • Configured the Message Broker toolkit with the Rational ClearCase Remote Client and maintained the versions of the developed message Flows.
  • Configuring the asset which does automation unit testing for the developed message flows also generates the expected results from the queue and gives the test log and error log. Do the unit testing with the latest schemas, setting the DataBase configurations, DB loader file which loads the data into the specified tables in ordered to avoid the primary key, foreign key violations at the time of testing. Setting the Input, output queue names, and queue manager in the script file.
Bachelor of Technology: Information Technology, Expected in 2006
Jawaharlal Nehru Technological University - Hyderabad,
  • Feb 10, 2012, Hyderabad, Registration Number : V80SYD521A
  • Professional Certified in IBM WebSphere Message Broker V7.0 Solution Development
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    Resume Overview

    School Attended

    • Jawaharlal Nehru Technological University

    Job Titles Held:

    • Integration Specialist
    • Lead Technical Consultant
    • Associate Consultant
    • WBI MB Developer


    • Bachelor of Technology

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