Integration Engineer resume example with 14 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Talented professional with 14+ years in the telecommunications industry, specializing in systems integration and technical support.
Skills
UNIX / Linux operating systems
IP Networking
Troubleshooting (network and product)
SUN and HP server platforms
Excellent communication and leadership skills
Highly motivated and have proven capabilities in learning and mastering new products and procedures
Take initiative and work with minimal supervision
Work History
Integration Engineer, 2014 to 04/2014 Caterpillar – Desoto, TX,
Performed software installation and integration of Diameter Signaling Controller.
Execution of Acceptance Testing.
Technical Support Engineer, 08/2009 to 2014 Amazon.Com, Inc. – University Park, IL,
Provide technical support to Ericsson Integration engineers preforming Greenfield, Migration, and Software upgrade activities on customer networks.
Performed in depth analysis of issues and create detailed action plans for issue resolution.
Played key roll in migration from Netra 440 and CCMP6000 platforms to the CCMP8000 platform for CDMA OAM products (CNM and C-EMS).
Utilize SMS for CSR handling and MH Web for Trouble Report handling.
Worked closely with Methods team to implement documentation updates.
Installation / Network Integration Engineer, 04/2000 to 08/2009 Nortel Networks – City, STATE, Network Integration Readiness OAM Technical Prime:
Provided training and support to deployment teams for software installation, integration, software upgrades, and platform migrations of OAM products (W-NMS, CNM, C-EMS, and DO-EMS)
Worked closely with Design, PLM, and Methods to drive process improvement for the deployment and integration of OAM platforms.
Created job plans for the deployment of OAM products.
Network Integration Engineer:
Responsible for the Network Integration of GSM
Networks (NSS, BSS, GPRS, and OAM equipment).
Performed integration and execution of Acceptance Test Plans
(ATP) on the GSM-MSC/HLR, BSC/TCU (2G and E3), GPRS nodes (PCUSN, SGSN and
GGSN), and W-NMS servers.
Responsible for the reparenting of BTSs from 2G
BSCs to E3 BSCs.
Rehomed BSCs to a new
MSC.
Experience with provisioning the Shasta-GGSN and Multi Service Switch (SGSN, PCUSN, and IWF).
In-depth use of logutil, MTRACE, C7TU, and other
trouble shooting tools on the MSC.
Installation / Commissioning:
Responsible for the installation and commissioning
of several GSM Networks (NSS, BSS, GPRS, and OAM equipment) and TDMA networks
(DMS-MTX, Dualmode Urban, 850 and 1900 Macro Cells).
Performed initial installations, extensions, and
upgrades.
Performed several types of switching upgrades to
include XA-Core Processor Element additions and upgrades, Shared Memory
extensions.
Upgraded software on all PMs and switch nodes in
preparation of the GSM12 to GSM13 load upgrade and assisted with the One Night
Process load upgrade.
Education
Technical Diploma: Communications Technology, Expected in May, 2000 North West Kansas Technical School - Goodland, KS GPA:
Associate of Applied Science: Communications, Expected in May, 2000 Colby Community College - Colby, KS GPA:
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