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insurance verification specialist resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Warm Admissions Coordinator with effective traits in overseeing the admissions process by screening patients, resolving issues and performing administrative services. Expertise in medical benefits checking, forms review, and patient history recording. First-rate interpersonal and organizational traits. Upbeat Administrative Specialist well-versed in completing multiple tasks simultaneously and following through on achieving all project goals. Successful at overseeing reception duties and coordinating purchasing functions. Adept at business correspondence, travel arrangements and event coordination. Responsible Administrative Coordinator managing smooth flow of company operations with adaptive approach to office supervision. Collaborates with team leaders to identify working requirements. Assists directly with special projects, company presentations and important events. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Hands-on individual boasting a career spent managing administrative tasks in fast-paced offices with relative ease. A well-trained Insurance Verification Specialist offering a background in contacting insurance companies for critical information and crafting patient documents for billing purposes. Friendly Insurance Verification Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of Medicaid and private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic. Adept in understanding all insurance products and plans to expedite verification processes. Demonstrated knowledge of admissions, insurance verification and authorization processes in hospital and medical office settings. A strong knowledge of government regulations, managed care contracts and third party requirements. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Skills
  • Microsoft Office
  • Team Building
  • Working Collaboratively
  • Verbal and Written Communication
  • Information Confidentiality
  • Resourceful and Analytical
  • Recordkeeping and File Management
  • Attention to Detail
  • MS Office
  • Reporting and Documentation
  • Strategic Planning
  • Problem-Solving
  • Decision Making
  • Honest and Ethical
  • Medical Terminology
  • Medicaid Knowledge
  • Analytical Thinking
  • Documentation and Correspondence
  • Insurance Plan Verification
  • Coverage and Authorizations
  • Insurance Terminology
  • Detail-Oriented
  • Administrative Support
  • Medical Recordkeeping
  • Medical Charting
  • Critical Thinking
  • Certified Medical Administrative Specialist
  • Time Management
  • Database Management
Experience
04/2017 to Current Insurance Verification Specialist Total Education Solutions | Alhambra, CA,
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Updated patient and insurance data and input changes into company computer system.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
  • Performed verification of Medicare coverage.
  • Identified important patient and demographic information.
  • Pulled patient files and forwarded to appropriate offices for processing.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Helped patients complete paperwork and explained processes and procedures.
  • Coordinated office schedules for new patients, diagnostic assessments and procedures.
  • Kept office spaces well-stocked with administrative and medical supplies.
  • Managed incoming telephone calls, took messages and directed callers to personnel.
  • Updated patient financial information to promote accurate record keeping.
  • Assisted with hospital admissions and paperwork.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Communicated with patients to gather intake data and verify chart information.
  • Managed medical practice administrative needs to provide patient satisfaction.
04/2017 to Current Admissions Coordinator Berkshire Healthcare | West Springfield, MA,
  • Helped patients with admissions process and adhered to state and federal laws.
  • Handled insurance claim duties and verified that each met standards of admissions.
  • Processed admissions applications and transcript requests to facilitate student enrollment.
  • Completed document faxing, bookkeeping and accurate filing.
  • Maintained contact with prospective students through phone calls and email.
04/2017 to Current CNA Avamere | Rio Rancho, NM,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
Education and Training
Expected in 05/2003 to to High School Diploma | Lufkin High School, Lufkin, TX GPA:
Expected in to to CNA Certificate | Health Administration Angelina College, Lufkin, TX GPA:

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Resume Overview

School Attended

  • Lufkin High School
  • Angelina College

Job Titles Held:

  • Insurance Verification Specialist
  • Admissions Coordinator
  • CNA

Degrees

  • High School Diploma
  • CNA Certificate

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