Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Developing policies
  • Negotiation proficiency
  • Loss prevention
  • Renewing policies
  • Data collection
  • Quoting and pricing policies
  • Managing risk
  • Production-oriented
  • Teambuilding
  • Time management
  • Relationship building
  • Planning
  • Working collaboratively
  • Organization
Experience
Insurance Underwriter, 01/2017 - Current
Anthem, Inc. Fayetteville, NC,
  • Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
  • Worked with colleagues to review and accept or deny new and renewal business.
  • Inspected financial statements, credit information and title data to complete underwriting process.
  • Achieved production goals by developing strong underwriting teams.
  • Negotiated coverage, policy pricing and service delivery during meetings with customers, agents or brokers.
  • Reviewed, classified, coded and rated applications to support coworkers during busy periods.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Analyzed loan-to-value ratios, debt to income ratios and credit scores to make underwriting decisions.
  • Leveraged customers' history, industry and demographic information to calculate renewal rates.
Insurance Sales Agent, 12/2012 - 12/2016
Anthem, Inc. Jefferson City, MO,
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Upsold products to policyholders and potential new clients.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Offered policy guidance and management to promote asset protection.
  • Exceeded company sales goals for new policies.
  • Provided leadership and training for new agents regarding industry best practices and company policies.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Rotated through series of different stations based on team needs.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Followed up with customers to check on changing needs and propose new offerings.
  • Maintained pleasant and cordial attitude at all times, even when issues arose.
  • Wrote policies, finalized documents and filed paperwork.
  • Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
  • Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Evaluated customer desires and budgetary constraints to pick best policies.
  • Communicated with clients by phone and email to answer questions and offer services.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Increased client retention through loyalty rewards and incentivization program.
  • Increased data collection accuracy by recording client account information with zero discrepancies.
  • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
  • Exceeded team goals by partnering with staff to share and implement best practices.
  • Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
Insurance Sales Agent, 01/2005 - 12/2012
First Community Bank Abingdon, VA,
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Upsold products to policyholders and potential new clients.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Offered policy guidance and management to promote asset protection.
  • Exceeded company sales goals for new policies.
  • Gave sales presentations, negotiated contracts and promoted services to customers.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Followed up with customers to check on changing needs and propose new offerings.
  • Maintained pleasant and cordial attitude at all times, even when issues arose.
  • Wrote policies, finalized documents and filed paperwork.
  • Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
  • Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Communicated with clients by phone and email to answer questions and offer services.
  • Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Made appointments with potential clients to discuss products.
  • Reached out to potential clients to schedule appointments.
  • Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.
  • Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
  • Offered information about policy and coverage details.
  • Kept thorough records of customer details and previous sales.
  • Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Attended continuing education courses to maintain insurance license.
  • Operated in fast-paced and driven sales environment.
  • Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
  • Answered insurer questions regarding policyholders.
  • Conducted research to identify ideal coverage options for customers.
Loan Officer, 02/2004 - 01/2005
American General Finance City, STATE,
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
  • Performed daily maintenance of loan applicant database.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
  • Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
  • Provided expert financial advice on mortgage and both educational and personal loans.
  • Researched insurance information and flood certificates.
  • Spent ample time with each applicant to break down complex information into terms that easy to understand.
  • Identified valuable solutions for customers with credit problems.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Education and Training
High School Diploma: , Expected in 06/1999
-
South Johnston High School - Four Oaks, NC
GPA:

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Resume Overview

School Attended

  • South Johnston High School

Job Titles Held:

  • Insurance Underwriter
  • Insurance Sales Agent
  • Insurance Sales Agent
  • Loan Officer

Degrees

  • High School Diploma

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