- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Developing policies
- Negotiation proficiency
- Loss prevention
- Renewing policies
- Data collection
- Quoting and pricing policies
- Managing risk
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- Production-oriented
- Teambuilding
- Time management
- Relationship building
- Planning
- Working collaboratively
- Organization
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Insurance Underwriter, 01/2017 - Current
Anthem, Inc. – Fayetteville, NC,
- Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
- Worked with colleagues to review and accept or deny new and renewal business.
- Inspected financial statements, credit information and title data to complete underwriting process.
- Achieved production goals by developing strong underwriting teams.
- Negotiated coverage, policy pricing and service delivery during meetings with customers, agents or brokers.
- Reviewed, classified, coded and rated applications to support coworkers during busy periods.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Analyzed loan-to-value ratios, debt to income ratios and credit scores to make underwriting decisions.
- Leveraged customers' history, industry and demographic information to calculate renewal rates.
Insurance Sales Agent, 12/2012 - 12/2016
Anthem, Inc. – Jefferson City, MO,
- Worked hard to learn all required tasks quickly and maximize performance.
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in all areas of operations.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
- Upsold products to policyholders and potential new clients.
- Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
- Offered policy guidance and management to promote asset protection.
- Exceeded company sales goals for new policies.
- Provided leadership and training for new agents regarding industry best practices and company policies.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Rotated through series of different stations based on team needs.
- Analyzed customer needs and provided best options, upselling products and services.
- Followed up with customers to check on changing needs and propose new offerings.
- Maintained pleasant and cordial attitude at all times, even when issues arose.
- Wrote policies, finalized documents and filed paperwork.
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Evaluated customer desires and budgetary constraints to pick best policies.
- Communicated with clients by phone and email to answer questions and offer services.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Increased client retention through loyalty rewards and incentivization program.
- Increased data collection accuracy by recording client account information with zero discrepancies.
- Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
- Exceeded team goals by partnering with staff to share and implement best practices.
- Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
Insurance Sales Agent, 01/2005 - 12/2012
First Community Bank – Abingdon, VA,
- Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
- Upsold products to policyholders and potential new clients.
- Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
- Pursued continued professional development through insurance workshops, course and webinars.
- Offered policy guidance and management to promote asset protection.
- Exceeded company sales goals for new policies.
- Gave sales presentations, negotiated contracts and promoted services to customers.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Analyzed customer needs and provided best options, upselling products and services.
- Followed up with customers to check on changing needs and propose new offerings.
- Maintained pleasant and cordial attitude at all times, even when issues arose.
- Wrote policies, finalized documents and filed paperwork.
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Communicated with clients by phone and email to answer questions and offer services.
- Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Made appointments with potential clients to discuss products.
- Reached out to potential clients to schedule appointments.
- Weeded out unlikely prospects quickly and redirected time and efforts to potential customers.
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
- Offered information about policy and coverage details.
- Kept thorough records of customer details and previous sales.
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Attended continuing education courses to maintain insurance license.
- Operated in fast-paced and driven sales environment.
- Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
- Answered insurer questions regarding policyholders.
- Conducted research to identify ideal coverage options for customers.
Loan Officer, 02/2004 - 01/2005
American General Finance – City, STATE,
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
- Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
- Performed daily maintenance of loan applicant database.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
- Provided expert financial advice on mortgage and both educational and personal loans.
- Researched insurance information and flood certificates.
- Spent ample time with each applicant to break down complex information into terms that easy to understand.
- Identified valuable solutions for customers with credit problems.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
High School Diploma: , Expected in 06/1999
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South Johnston High School - Four Oaks, NC
GPA:
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