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Insurance Billing Specialist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices.

Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns in smooth and professional manner. Good communication, organizational and multitasking abilities.

Skills
  • Medical transport billing
  • Fiscal reporting
  • Audit procedures
  • Accounts receivable expertise
  • Claims processing
  • Invoicing proficiency
  • Billing dispute resolution
  • Medical billing and collections
  • Coding proficiency
  • Check processing
  • Quality control
  • Billing statement management
  • Quickbooks expertise
  • Mail sorting
  • Vendor account monitoring
  • Bill payment
  • Year-end reporting
  • Database updates
  • Petty cash disbursement
  • Discrepancy reconciliation
  • Auditing proficiency
  • Payroll liabilities
  • Customer relations
  • A/P and A/R proficiency
  • General ledger entries
  • Generally Accepted Accounting Principles (GAAP)
  • Account collections
  • Payment transactions
  • Account updating
Experience
Insurance Billing Specialist, 11/2019 to 07/2021
Spartanburg Regional Medical Center Union, SC,
  • Investigated and resolved issues to maintain billing accuracy.
  • Established, enforced and optimized billing procedures to streamline operations and minimize aging balances.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Spearheaded simplification initiatives and operational strategies to improve collections process and drive customer satisfaction.
  • Performed administrative tasks such as copying, scanning and mail sorting on daily basis.
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Organized billing operations, calendars and claims, bringing in more than 70% of all payments.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Submitted claims to insurance companies.
  • Reconciled codes against services rendered.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
  • Handled past due accounts, including collections and status reports.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Implemented Chiro 8000 software to improve billing efficiency and accuracy.
Receptionist, 12/2018 to 08/2020
Air Products And Chemicals Milwaukee, WI,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, forward information and complete the task at hand
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Pulled and organized requested documentation.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit and demographics information.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Determined needs of visitors and provided information or solutions.
  • Responded to inquiries and room requests made online, by phone or email.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
  • Addressed all information updates by making changes to records in the DOS system.
  • Trained many employees on the DOS System and answered employee technological questions.
Receptionist Then Insurance Billing Specialist , 07/2017 to 11/2018
Poulin Performance And Rehabilitation City, STATE,
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Investigated and resolved issues to maintain billing accuracy.
  • Established, enforced and optimized billing procedures to streamline operations and minimize aging balances.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Liaised with patients, insurance companies and billing personnel to create and post bills, obtain payments and update system.
  • Contacted vendors to follow up on late invoices.
  • Scheduled patients and updated insurance, payment history and personal information.
  • Revised orders, finalized invoices and created billing logs.
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Performed administrative tasks such as copying, scanning and mail sorting on daily basis.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
  • Prepared and posted weekly payments to vendors and suppliers.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Answered customer questions in friendly and knowledgeable manner to maintain high satisfaction levels.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Submitted claims to insurance companies.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Expedited payments by verifying accuracy and currency of vendor information.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Weighed envelopes containing statements to determine correct postage and affix postage.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
  • Collected, posted and managed patient account payments.
  • Analyzed patients' encounter forms diagnosis codes to validate accuracy, completeness and specificity.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Eliminated billing inaccuracies by reconciling accounts monthly.
  • Enforced compliance with organizational policies and federal requirements regarding confidentiality.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
  • Processed check requests and invoices for two locations every month.
  • Developed strong professional rapport with vendors and clients.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
  • Created highly organized filing system for account documents resulting in increased efficiency.
  • Gathered information to produce accounts payable reports for review.
  • Reconciled financial accounts using Quick Books software.
  • Implemented MediSoft software to improve billing efficiency and accuracy.
Education and Training
High School Diploma: , Expected in 06/1985
to
Proctor Junior/Senior High School - Proctor, VT
GPA:

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Resume Strength

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Resume Overview

School Attended
  • Proctor Junior/Senior High School
Job Titles Held:
  • Insurance Billing Specialist
  • Receptionist
  • Receptionist Then Insurance Billing Specialist
Degrees
  • High School Diploma

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