Dedicated and focused Insurance Administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Effective Communication skills
exceptional analytical skills
ability to prioritize
Microsoft Office proficiency
Strong problem solver
Strong interpersonal skills
Insurance eligibility verifications
Legal administrative support
Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Insurance Administrator January 2012 to CurrentVision Finanical / Insurance Solutions Center － Rockford, IL
Analyzed and managed incoming sales.
Insures that Insurance Certificates are in full compliance
Filing Insurance Claims and all other necessary paperwork
January 2012 to November 2013 - Healthcare Collection Agent
November 2013 to May 2014 - Team Lead
May 2014 to Feb 2015 - Receptionist / Legal Compliance
February 2015 to Present - Insurance Administrator
Sales Rep January 2010 to January 2012Servicom － Machesney Park, IL
Participated in various incentive programs and contests designed to support achievement of production goals.
Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
Tech Support Reprensentative July 2006 to February 2008NCO － Rockford, IL
Resolved customer complaints and concerns with strong verbal and negotiation skills.
Researched issues on various computer systems and databases to resolve complaints and answer inquiries.
Supported customers having data connectivity issues.
2006Harlem High School － Machesney Park, IL, United States