Insulation Worker Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering 4 years' experience and performance-oriented mindset.

History of working hard to learn new processes, optimize procedures and increase customer satisfaction. Knowledgeable about sales operations, best practices and regulatory requirements. Eager to put skills, enthusiasm and understanding of the field to work in a growth-oriented position.

  • Safety-conscious
  • Customer Service
  • Good listening skills
  • Critical thinking
  • Creative merchandising
  • Compassion
  • Good telephone etiquette
  • Exceptional Customer Service
  • Excellent people skills
  • Cash register operation
  • Professional demeanor
  • Sales
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Product Location
  • Visual Displays
  • Store Merchandising
  • Customer Complaint Resolution
  • Staff Management
  • Repair
  • Employee Training
  • Marketing Understanding
Work History
08/2018 to 02/2021 Insulation Worker Emplicity | Irvine, CA,
  • Cultivated safety and efficiency at each work site by identifying potential hazards and promoting workplace safety to all team members.
  • Measured, cut, and laid insulating blankets for water heaters and tanks.
  • Determined required properties for each installation and chose optimal materials to meet demands.
  • Filled tight spaces like attics and walls with loose or foam insulation materials based on building code standards.
  • Identified ideal insulation materials, installation methods and supply requirements to meet project needs.
  • Operated hand tools such as beader crimpers, brakes, and shears.
  • Applied and handled insulating products such as foam, fiberglass, and cloth with mud.
04/2015 to 08/2018 4th Key Coordinator HomeGoods | City, STATE,
  • Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Used consultative sales approach to understand and meet customer needs.
  • Enhanced product exposure to customers by negotiating display position and Merchandising.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Supported customers continuously from sales process to product set-up and use.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Moved and lifted heavy loads of merchandise using Pallet jack equipment.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Consistently lifted materials weighing as much as 75-100 pounds.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Performed inventory control, such as counting and stocking merchandise.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Checked packages and merchandise for damage and notified vendors.
  • Maintained effective team member communication.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
  • Greeted customers and directed to requested products.
  • Unloaded daily delivery trucks using equipment such as Pallet jacks and Flatbeds to quickly remove and stage products.
  • Answered customer questions and provided detailed product information.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Prepared cash deposits up to $1000 with zero discrepancies.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
  • Planned and implemented team projects to accomplish objectives.
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
  • Explained services and products to customers in friendly and engaging way.
  • Resolved escalated concerns using professionalism and understanding of all facets of issue.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Defined clear targets and objectives and communicated to other team members.
01/2013 to 12/2014 Telemarketer Savitz Research | City, STATE,
  • Overcame objections using friendly, persuasive strategies.
  • Answered inbound telephone calls from interested customers.
  • Recorded contact information of customers and potential customers.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Set up appointments with interested customers according to schedule availability.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Expected in 05/2012 High School Diploma | Winfree Academy , Richardson, TX, GPA:

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Resume Overview

School Attended
  • Winfree Academy
Job Titles Held:
  • Insulation Worker
  • 4th Key Coordinator
  • Telemarketer
  • High School Diploma

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