Instructor Mission Systems Operator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Strategic manager with 20+ years’ experience in strategic transitions, corporate strategy, business development, alliance management, and operations. A results-oriented executive with a strong background in training, security, and leadership. Recognized for collaborative leadership style, proactive, approach, and keen ability to effectively translate complex operational concepts into tangible action plans. A proven leader with a strong executive presence, capable of blending big-picture viewpoints with tactical considerations to inspire, build trust, and achieve record growth.

  • Office systems management
  • Mission monitoring
  • Safety and security regulations
  • Security team management
  • Safety program development
  • Microsoft Office
  • Timeline management
  • Multi-site operations
  • Supervision
  • Problem resolution
  • Team management
  • Project Management
Work History
Instructor Mission Systems Operator, 08/2018 to 05/2020
Piedmont AirlinesFlorence, SC,
  • Led operations team in delivery of AC-208 project, resulting in on time delivery of ten aircraft to Afghan Air Force
  • Developed, exercised, managed, and updated aircraft systems, tactics and techniques, and aircraft employment course ware and curriculum for delivery to Afghan Air Force
  • Coordinated and prioritized required training courses for Aircraft Commanders and Mission Systems Operators
  • Performed as safety officer for airfield managers to deliver expertise in safety criteria, technical directives and operational methods
  • Screened vendors and contractors before granting access to restricted areas within airfield movement area
  • Coordinated operations of team comprised of two mid-level managers and twenty staff members committed to delivery of top-quality products and services
  • Prepared project budgets, forecasting and inventory, and material pricing points
Aircraft Dispatcher, 09/2015 to 07/2018
Prescott Support CompanyCity, STATE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Analyzed flight plans to determine best choice for weather conditions, mechanical issues and other unexpected problems.
  • Followed FAR121 rules and prepared flight releases one hour prior to each flight departure.
  • Monitored movement of aircraft to minimize delays and maximize safety.
  • Kept team compliant with security protocols and appearance standards.
  • Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
  • Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and customer satisfaction by 45%.
Car Salesman, 08/2014 to 08/2015
Reed Lallier ChevroletCity, STATE,
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Demonstrated vehicles and features, and conduct test drives.
E-7/Master Sergeant, 03/1996 to 08/2014
US Air ForceCity, STATE,
  • Directed day-to-day operations focused on attainment of key training metrics, continuous improvement initiatives and twenty-member management team with related direct reports
  • Created professional development plan to cultivate and advance skillsets of 200+ trainees annually
  • Managed fifteen US Air Force Airmen while performing duties in line with local and National Department of Defense regulations in all areas of Defense
  • Liaised between six geographically separated facilities and , facilitating communications and keeping appropriate parties updated on training developments and ongoing operations
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to global demands
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
  • Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans within Special Access Program
Associate of Science: Military Information Systems Technology, Expected in 2003
Community College of The Air Force - Montgomery, AL
Bachelor of Science: Criminal Justice, Expected in 2008
American Military University - Charles Town, WV,
Master of Science: Homeland Security, Expected in 2014
American Military University - Charles Town, WV,

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Resume Overview

School Attended

  • Community College of The Air Force
  • American Military University
  • American Military University

Job Titles Held:

  • Instructor Mission Systems Operator
  • Aircraft Dispatcher
  • Car Salesman
  • E-7/Master Sergeant


  • Associate of Science
  • Bachelor of Science
  • Master of Science

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