Talented Training Instructor adept at developing, implementing and conducting diverse training courses for call center agents. Collaborative and insightful professional, familiar with a range of training needs and successful at delivering instruction through diverse methods. Excellent communication, planning and time management abilities. Knowledgeable about Alaska Airlines operational requirements and best practices and well-versed in thoroughly covering topics. Hardworking with exceptional abilities in process improvement, customer service, and management. Incredible people skills with the ability to meet objectives. Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel in Talent Acquisition.
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