LiveCareer-Resume

instructional designer resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Resourceful and innovative Instructional Designer with over 5 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.

Accomplishments
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
Skills
  • Course material creation
  • Industry best practices
  • Organizational performance
  • Implementation support
  • Curriculum design
  • Training program development
  • Learning strategies
  • Course management
  • Excellent Communication
  • Critical Thinking
  • Teamwork and Collaboration
  • Flexible and Adaptable
Work History
Instructional Designer, 07/2021 to Current
GrubhubHuntington, NY,
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Planned and monitored implementation of technology-based learning programs.
  • Organized, scheduled and facilitated [Number] week long courses based on need.
  • Designed course materials and supported implementation.
  • Contributed to development of comprehensive employee training courses.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Targeted diverse learning modalities in development of new course content and training programs.
Learning Partner, 03/2014 to 07/2021
Cleveland ClinicSouth Euclid, OH,
  • Trained and mentored [Number] new personnel hired to fulfill various roles.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Monitored day-to-day activities of [Type] company and employees, noting areas needing improvement and implementing plans for rectification.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in [Result].
  • Created curricula, instructions, documents and written tests for various types of training courses.
  • Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
  • Developed lesson plans, instructional materials and written practice tests for [Type] and [Type] training courses.
  • Developed and implemented updating training programs for [Number] employees.
  • Decreased training time by designing effective new training programs.
  • Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
  • Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving [Result].
  • Developed curricula, instructions, documentation and written tests for [Type] training courses.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies achieve [Result].
  • Wrote training manuals for [Type] employees and [Type] positions according to strict company guidelines and [Type] protocols.
Administrative Assistant, 05/2008 to 03/2014
50 FloorTucker, GA,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Created PowerPoint presentations for business development purposes.
Spanish Interpreter, 07/2006 to 07/2007
The New York County District Attorney's OfficeNew York City, NY,
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Maintained message content, tone and emotion as closely as possible.
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.
  • Offered translation support for interviews and employment-related processes concerning Spanish speakers.
  • Reviewed translated content for cultural sensitivity and use of universal Spanish.
  • Translated and adapted social messaging, online content and marketing collateral.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
Education
Bachelor of Arts: Public Communication, Expected in to University of Puerto Rico - San Juan, PR
GPA:
Languages
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • University of Puerto Rico

Job Titles Held:

  • Instructional Designer
  • Learning Partner
  • Administrative Assistant
  • Spanish Interpreter

Degrees

  • Bachelor of Arts

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