Instructional Assistant resume example

This job description in no way states or implies that these are only duties to be performed by employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as
requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

• Answers phones, greets visitors, and provides scheduling support.
• Composes correspondence and contracts as directed. Assists in budget and grant development, including submission and modification of online federal grants.
• Maintains accurate records of expenditures of local department budget federal grants and keeps inventory of materials purchased.  Purchases supplies and equipment and maintains supply inventory.  Codes time cards for special education staff, additional temporary staff, Homebound Teachers/tutors, Job Coaches, etc.
• Maintains and orders protocols and assessment tools.
• Processes IEP reimbursement for payment.
• Makes travel arrangements for staff.
• Makes arrangements for professional development trainings, i.e. contracts, set-up, materials, technology, menu, etc.
• Processed student registrations and withdrawals.
• Documented attendance, grades and test scores to update permanent records.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
• Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
• Maximized clerical staff productivity by reorganizing training program and effectively supervising 5,000 employees.
• Established administrative work procedures to track staff's daily tasks.
• Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
• Delivered clerical support by efficiently handling wide range of routine and special requirements.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Maintained records of material flow, compiling and organizing related data.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Mentored, trained and supported new staff members in office policies and procedures.

• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Offered parents daily reports outlining activities, behavior and accomplishments.
• Planned and guided age-appropriate tasks like reading, crafts, Homework and Extra Curricular activities.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Engaged with children individually to encourage physical activity and academic curiosity.
• Created and implemented diverse educational strategies to boost development.
• Enforced rules and managed behavior through developmentally appropriate discipline.