Instructional Assistant Resume Example

· Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

· Contacted customers prior to delivery to confirm and coordinate delivery times.

· Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.

· Updated routes based on weather and road conditions in real time to decrease delivery time.

· Loaded truck and properly secured items to prevent damage for over 300 deliveries.

· Safely loaded and unloaded .05-50 pounds of packages and 50 pounds hazardous material without incident.

· Accurately recorded delivery and route information using the rabbit device.

· Kept detailed records of completed or in-progress deliveries.

· Completed on-time deliveries by choosing best and most efficient routes.

· Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.

· Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.

· Followed all company policies and procedures during shift.

· Reported any issues found with delivery truck to next shift driver and shift lead.

· Logged mileage, stops, orders and carton counts for each route.

• Completed rush deliveries on tight timetables to satisfy customer needs.

· Offered expert mobility assistance with physical support, wheelchairs and other strategies.

· Kept facility clean, performed basic maintenance and restocked supplies to support program needs.

· Facilitated on-site activities, support groups and outings for clients.

· Prepared and submitted daily all reports to management.

· Completed documentation for every incident and forwarded to correct personnel for review.

· Supported participants learning objectives through personalized and small group assistance.

· Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.

· Used behavior modeling and specialized teaching techniques to share and reinforce social skills.

· Oversaw groups of up to 4-5 participants school and off-site locations, maintaining optimal safety and security.

· Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.

· Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.

· Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.

· Achieved substantial of sales by using market expertise and business knowledge to make proactive decisions.

· Kept employees operating productively and working on task to meet business and customer needs.

· Tracked receipts, employee hours and inventory movements.

· Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.

· Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.

· Managed schedules, accepted time off requests and found coverage for short shifts.

· Trained and mentored new employees to maximize team performance.

· Trained back-up associates and led crew members in managing operations of storefront.

· Adhered to company standards and compliance requirements for operations and cleanliness of all areas.

· Coached crewmembers to optimize performance and motivate toward more efficient work.

· Supervised employees and oversaw quality compliance with company standards for food and services.

· Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.

· Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.

· Worked closely with team members to schedule breaks and shifts to meet state regulations.

· Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

· Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

· Regularly checked building to confirm maintenance and cleaning met code and regulations.