Provided extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities. Supervised students in classrooms, halls, school yards, and gymnasiums, or on field trips.Tutored and assisted children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers. Enforced administration policies and rules governing students. Discussed assigned duties with classroom teachers to coordinate instructional efforts. Instructed and monitored students in the use and care of equipment and materials to prevent injuries and damage. Observed students' performance, and recorded relevant data to assess progress.Presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods. Prepared lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.Organized and supervised games and other recreational activities to promote physical, mental, and social development.
Assisted customers with purchases in an efficient and friendly manner. Operated a computerized cash register and scanning system (cash, check, and credit card transactions) along with balancing the drawer. Answered telephone inquiries, referring callers to manager when necessary. Restocked storage areas, replenish items on shelves. Maintained and cleaned equipment, work areas, or shelves. Developed creative promotional displays; guided customers to products to meet their needs. Provided consistently high-quality customer service and satisfaction.
Performed all aspects of customer service management and satisfaction assurance, provided detailed information about network services, handled sales orders, and coordinated special promotions. Provided technical support by assisting customers with phone feature setup/settings, activation of service, and troubleshooting. Trained, and supervised 5 employees in a demanding customer service environment. Resolved billing questions and disputes, made follow-up calls to customers, and performed data entry. Provided administrative support and sales reports to supervisors as needed. Implemented marketing strategies which resulted in 12% growth of customer base.
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