instacart shopper resume example with 2 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Experienced retail associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Friendly retail professional with successful background in sales and marketing. Drives customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Skills
Point of sale knowledge
Product Location
Cash handling
Stocking and replenishing
Adobe Photoshop
Adobe Premiere Pro
Customer Service
Organization
Retail merchandising experience
Positive and friendly
Quick learner
Labeling and Boxing
Work History
10/2021 to CurrentOrder PickerInstacart | , ,
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
Checked inventory and selected products from specific locations based upon availability.
04/2020 to 04/2021Instacart ShopperIngles Markets, Incorporated | , ,
Consistently met deadlines and quality goals for accuracy and timeliness.
Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
Worked productively with customers to meet order requirements and service expectations.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Helped customers locate desired items and transfer oversized items to vehicles.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
10/2019 to 03/2020Store AssociateMarcus Corporation | , ,
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Opened and closed store independently when needed and prepared nightly bank drop for manager
Researched issues to obtain appropriate answers to customer inquiries
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
Aligned inventory processes with demand projections to maximize organizational and budget efficiency
Marked-down clearance items and relocated merchandise to proper store areas
Educated customers on promotions to enhance sales
Maintained focus during busy times to keep business running smoothly
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals
08/2019 to 10/2019Crew MemberMarcus Corporation | , ,
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Education
Expected in 201808/2014 to 05/2018 to Diploma | Destrehan High School, Destrehan, LAGPA:
GPA: 3.16, Digital Graphics Satellite Center Digital Media | and || Web Design Art |-||| PROJECTS On the Prowl - Monitor Animation Animated the background monitors for a news segment on football games that played in a loop at two rival schools, Destrehan and Hahnville High.
Certifications
Adobe Premiere Pro CC 2015 Certified Associate
Adobe Photoshop CC 2015 Certified Associate
Adobe Dreamweaver CC 2015 Certified Associate
Star certification in Graphic Design at Destrehan High School
Accomplishments
Designed 2018 LOPA T-shirt designer
Winner of 2018 Louisiana Seafood Logo design contest
Designed magazine page for St. Charles Driving Academy in 2018
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