Instacart Shopper Resume Example
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INSTACART SHOPPER
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Skills
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Experience
03/2018 to Current
Instacart ShopperInstacart － Medusa , NY
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Organized as many as 3 deliveries per hour by smoothly selecting and purchasing items.
08/2015 to 03/2016
Sales AssociateMacy's － Greendale , WI
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers by finding needed clothing and accessory items and checking inventory for items at other locations.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Approached customers with consultative mentality to uncover and meet specific requirements.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Recommended accessories and delivered details regarding latest promotions to increase sales.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
07/2015 to 03/2016
CashierFood City － Etowah , TN
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Processed returned items in accordance with store policy.
- Assisted with purchases, locating items and signing up for rewards programs.
- Resolved issues regarding customer complaints and escalated worsening concerns to managers or supervisors for remediation.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Resolved issues with cash registers, card scanners and printers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Welcomed customers, offering assistance to help find necessary store items.
- Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
01/2014 to 07/2015
ReceptionistAledade － Bethesda , MD
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
- Processed payments and updated accounts to reflect balance changes.
- Organized and updated monthly schedules and monthly calendar obligations for various levels of management and staff.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education and Training
02/2015
High School DiplomaStephen F Austin High School － City, State
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Resume Strength
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- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Stephen F Austin High School
Job Titles Held:
- Instacart Shopper
- Sales Associate
- Cashier
- Receptionist
Degrees
- High School Diploma
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