Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am very motivated and determined. I'm a really quick learner and can work strongly with little supervision. I listen to customers and fellow employee needs and will do everything I can to meet those needs. I am very observant and will fix or restock something that I see needs to be done. I'm polite and friendly so I can interact with everyone and make customers feel at ease. I have many skills and 3 years of experience in the food industry. I have always been a hard worker and am a very good student (high honors, As, AP classes). I am energetic and come to work prepared to start my shift right away! If I am unsure of how to do something or don't understand what I'm being asked to do I always ask someone who would know as to make sure I am properly performing my job. I am professional, efficient, and go with the flow. I can adapt well to sudden changes and can act quickly under pressure as well as times when business is very busy.

  • High-energy attitude
  • Technologically savvy
  • Inventory control
  • Clerical support
  • Customer service
  • Credit card payment processing
  • Conflict mediation
  • Quality control
  • Promotional support
  • Stockroom procedures
  • Product organization
Instacart Shopper, 05/2020 - Current
Instacart Milltown, NJ,
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Strengthened operational efficiencies by developing organizational filing systems for confidential customer records and reports.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Exceeded service goals while leveraging customer service, sales and employee management best practices.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Processed customer account changes.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
SAT Tutor, 02/2020 - Current
Schwan's Company Tehachapi, CA,
  • Specialized in tutoring students in subjects such as Math and English.
  • Taught students remotely with video conferencing software and pre-recorded instruction.
  • Coached clients through personal challenges negatively impacting academic and testing performance.
  • Kept accurate records and provided progress reports to highlight reading achievements.
  • Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
  • Coached students through challenging material with positive reinforcement and encouragement.
  • Analyzed effectiveness of tutoring program and implemented appropriate teaching methods to help students succeed.
  • Provided one-on-one tutoring sessions in Math and English, which helped improve test scores by 100 points on average.
  • Outlined unique lessons to fit individual needs in skill building and instruction on each subject.
  • Provided test preparation support for routine, standardized and college entrance examinations.
  • Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
  • Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.
  • Attended all scheduled sessions and maintained open hours for general availability.
  • Quizzed students on learning materials and used verbal and written techniques to help in subject matter recall.
  • Built student self-confidence by working through stages of Math concepts and using positive reinforcement techniques.
  • Delivered effective math tutoring for students in grades 10 through 12.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Taught students how to study, take notes and complete test questions.
Cook, Food Prep, Cashier, Server, 05/2017 - Current
Jessica's Garden & Lobster Shack City, STATE,
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
  • Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Operated all kitchen equipment safely to avoid injuries.
  • Worked closely with front-end staff to assist customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Coordinated many daily food orders, organizing timely deliveries to each table.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Placed frequently used food such as bread and soup in proper storage containers and placed perishable items in refrigerator.
  • Partnered with team members to efficiently serve food and beverages.
  • Trained new employees in cashiering procedures, offering assistance in resolving cash register issues.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Created approximately 3 orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to my boss for remediation.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Performed work station prep, including portioning and cutting vegetables prior to shift start.
Volunteer Unit Secretary, 06/2019 - 08/2019
Middlesex Hospital City, STATE,
  • Collaborated with others to discuss new job opportunities.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated in development of new/old procedures.
  • Utilized computers to compile data gathered from various sources.
  • Answered 5 calls per 10 minutes to answer customer questions.
  • Handled all delegated tasks, including answering phones and assisting patients.
  • Learned how to take and deliver messages and how to pick up blood for patients when order to do so to support office needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Organized work spaces and paperwork for the hospital.
  • Checked off materials or information that should be in each patients room
  • Talked to patients and interacted with many people to meet patient's needs and make them comfortable
  • Regulated visitors that were allowed into the unit I was in(the CCU).
  • Greeted visitors and confirmed that they were able to visit a patient.
Education and Training
High School Diploma: , Expected in 2020
Mercy High School - Middletown, CT,
Activities and Honors

I was awarded a Three Year Army ROTC Scholarship this past January. I am attending The Ohio State University this fall on that scholarship.

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School Attended

  • Mercy High School

Job Titles Held:

  • Instacart Shopper
  • SAT Tutor
  • Cook, Food Prep, Cashier, Server
  • Volunteer Unit Secretary


  • High School Diploma

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