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Instacart Shopper Resume Example

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INSTACART SHOPPER
Summary

Caring individual dedicated to providing top level care for patients and support of medical professionals. Stay calm in stressful situations with a goal-oriented mindset and proven history of helping others. Knowledgeable about patients and treatments. Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.

Skills
  • Sales and
  • Performing
  • Marketing
  • Physical
  • Menu
  • Assessments
  • Memorization
  • Sales techniques
  • Relationship
  • Patient care
  • Management
  • Coaching and
  • Conflict and
  • Mentoring
  • Dispute resolution
  • Tutoring and
  • Service
  • Coaching
  • Prioritization
  • Activities Planning
  • Food safety
  • Sorting and
  • Understanding
  • Labeling
  • Allergies, Sorting
  • Coaching, Structured
  • Clientele, Tables
  • Customer service, Telephone
  • Emotional support, Tutoring
  • Employee training, Workflow
  • Food safety
  • Managing
  • Marketing
  • Mentoring
  • Neat
  • Patient care
  • Processes
  • Safety
  • Sales
  • Servers
Experience
Instacart | Amsterdam, NYInstacart Shopper03/2020 - Current
  • Organized as many as 5 deliveries per hour by smoothly selecting and purchasing items.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Alpin Haus | Amsterdam, NYSales Associate12/2018 - 08/2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of 60/70 customers per day by responding to inquiries and locating products.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
Lanzi's On The Lake | Gloversville, NYWaitress01/2016 - 12/2018
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Nicolinos Restaurant | Amsterdam, NYHostess01/2015 - 12/2016
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Assist kitchen staff with food counts by determining the number of items required for complete service.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Answered telephone to provide establishment information and take party reservations.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Walked through the dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Education and Training
The Sage Colleges | Albany, NYPsychologyExpected in 2023
Broadalbin-Perth High School | Broadalbin, NYHigh School Diploma
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Resume Overview

Companies Worked For:

  • Instacart
  • Alpin Haus
  • Lanzi's On The Lake
  • Nicolinos Restaurant

School Attended

  • The Sage Colleges
  • Broadalbin-Perth High School

Job Titles Held:

  • Instacart Shopper
  • Sales Associate
  • Waitress
  • Hostess

Degrees

  • Psychology
    High School Diploma

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