Inspector General resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Customer service management professional experienced in addressing inquiries and resolves problems as they arise, fraud operations and collections. Team player with exceptional listening and critical thinking skills.Â
Skills
Effective problem solver
Effective workflow management
Customer-focused
Microsoft Outlook, Word and Excel
Excellent time management skills
Exceptional interpersonal communication
Skilled trainer
Inventory control
Work History
09/2012 to CurrentInspector GeneralCity Of Jacksonville, Fl | Jacksonville, FL,
Received and processed inquiries and complaints having to deal with conduct against regulations. Managed around 15 case daily to include a team of eight Soldiers
Adhered to all confidentiality requirements at all times.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Fostered an environment which encouraged continual process improvements.
Cross-trained and backed up other customer service managers.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
06/2010 to 03/2012First SergeantFirstservice Residential | Easton, PA,
Managed executive calendar and coordinated weekly project team meetings.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Managed office supplies, vendors, organization and upkeep.
Assisted with event planning, including associated travel and logistical arrangements.
Coordinated board and committee meetings, including schedules and information preparation and distribution.
Compiled annual recommendations for end of fiscal year budgets.
Coordinated board and committee meetings, including schedules and information preparationÂ
Reviewed files, records and other documents to obtain information and respond to requests.
03/2008 to 05/2010Battalion Support Operations United States Army | City, STATE, Responsible for 8 Companies Tracked and tasked over 1000 missions Responsible for tracking military credit cards
04/1997 to 06/1999ManagerKentucky Fried Chicken | City, STATE,
Managed two stores with over 20 workers
Posted receipts to appropriate general ledger accounts.
Balanced monthly general ledger accounts to accurately record cost and month end accruals.
Reconciled vendor statements and handled payment complaints or discrepancies.
Reviewed all expense reports for accuracy and proper expense disclosure.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.