Inspector General Resume Example
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INSPECTOR GENERAL
Professional Summary
Customer service management professional experienced in addressing inquiries and resolves problems as they arise, fraud operations and collections. Team player with exceptional listening and critical thinking skills.
Skills
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Work History
Inspector General, 10/2012 to Current
City Of Jacksonville, Fl – Jacksonville , FL
City Of Jacksonville, Fl – Jacksonville , FL
- Received and processed inquiries and complaints having to deal with conduct against regulations.
- Adhered to all confidentiality requirements at all times.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Fostered an environment which encouraged continual process improvements.
- Cross-trained and backed up other customer service managers.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Managed around 15 case daily to include a team of eight Soldiers
First Sergeant, 07/2010 to 04/2012
Firstservice Residential – Easton , PA
Firstservice Residential – Easton , PA
- Managed executive calendar and coordinated weekly project team meetings.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Managed office supplies, vendors, organization and upkeep.
- Assisted with event planning, including associated travel and logistical arrangements.
- Coordinated board and committee meetings, including schedules and information preparation and distribution.
- Compiled annual recommendations for end of fiscal year budgets.
- Coordinated board and committee meetings, including schedules and information preparation
- Reviewed files, records and other documents to obtain information and respond to requests.
Battalion Support Operations , 04/2008 to 06/2010
United States Army – City , STATE
Responsible for 8 Companies
Tracked and tasked over 1000 missions
Responsible for tracking military credit cards
United States Army – City , STATE
Responsible for 8 Companies
Tracked and tasked over 1000 missions
Responsible for tracking military credit cards
Manager, 05/1997 to 07/1999
Kentucky Fried Chicken – City , STATE
Kentucky Fried Chicken – City , STATE
- Managed two stores with over 20 workers
- Posted receipts to appropriate general ledger accounts.
- Balanced monthly general ledger accounts to accurately record cost and month end accruals.
- Reconciled vendor statements and handled payment complaints or discrepancies.
- Reviewed all expense reports for accuracy and proper expense disclosure.
- Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
- Oversaw daily office operations for staff of [Number] employees.
- Oversaw inventory and office supply purchases.
- Processed accounts receivable and accounts payable.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized all new hire, security and temporary paperwork.
Education
Associate of Arts: General studies, Current
Pierce college - City, State
Pierce college - City, State
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Resume Overview
School Attended
- Pierce college
Job Titles Held:
- Inspector General
- First Sergeant
- Battalion Support Operations
- Manager
Degrees
- Associate of Arts : General studies , Current
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