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Inspections Coordinator Resume Example

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INSPECTIONS COORDINATOR
Summary
Enthusiastic and creative Visual Designer with exceptional flexibility and resourcefulness. Skilled in Photoshop, Illustrator, and InDesign, while developing 3D modeling expertise.
Skill Highlights
  • Digital illustration
  • 3D design
  • Traditional fine art skills
  • Adobe Creative Suite
  • Dedicated to process improvement
  • Conflict resolution proficiency
  • Proficient with Microsoft Office Suite
  • Customer Relationship Management software (CRM)
Accomplishments
  • Reduced a scheduling back log within three months from 640 inspections down to 60 for NRG Home Solar.
  • Promoted from customer service representative at DXL Group to Front Desk Manager.
  • Streamlined the business operations for Electro Medical, Inc. by establishing a working financial record system and introduced an efficient CRM system.
  • Promoted from customer service representative at Globe Life Insurance to Training Manager and Team Supervisor.
Experience
01/2014 to 01/2016
Inspections CoordinatorNRG Home Solar - Franklin, MA
  • Established guidelines and material to accelerate the scheduling process.
  • Collaborated with the Install Manager and Permitting Team to offer improvements and direction resulting in streamlining operations.
  • Presented methods that simplified the fire safety requirements for inspections.
01/2010 to 01/2014
Corporate Customer Service Front Desk ManagerDestination XL Group, Inc - Canton, MA
  • Meticulously followed corporate customer service guidelines controlling peak call volume and customer retention.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Developed effective relationships with all corporate departments through clear communication.
01/2009 to 01/2010
Chief Creative OfficerOranos Design, LLC - Tulsa, OK
  • Generated concepts and initial design explorations for new features and other product aspects.
  • Revised user flows and designs based on design reviews, usability testing, A/B testing and other analytics, customer support feedback and other sources of input.
  • Updated and managed existing website content for a Bruckeflooring.com
01/2008 to 01/2010
Business ManagerElectro Medical, Inc - Tulsa, OK
  • Planned, coordinated and controlled daily operations of the organization.
  • Monitored ongoing expenses relative to budget projections.
  • Assessed the need for new or enhanced systems and applications.
10/2006 to 10/2007
Call Center Customer Service SupervisorGlobe Life - Oklahoma City, OK
  • Demonstrated mastery of customer service call script within specified time frames.
  • Developed a corporate teaching manual for all trainers to adhere to.
  • Assisted with the development of the call center\'s operations, quality and training processes.
Education
2014
Bachelor of ArtFramingham State University - Framingham, MA
2009
Associate of Arts: Diversified StudiesOklahoma City Community College - Oklahoma City, OKDiversified Studies
Skills
3DSMax, Maya, Unreal Engine, Z-Brush, 3D-Coat, Adobe Creative Suite including Acrobat Pro, Microsoft Office Suite, accounting, administrative assistant, customer service, database, documentation, email, permitting, Quick Books Pro, web site design
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Resume Overview

Companies Worked For:

  • NRG Home Solar
  • Destination XL Group, Inc
  • Oranos Design, LLC
  • Electro Medical, Inc
  • Globe Life

School Attended

  • Framingham State University
  • Oklahoma City Community College

Job Titles Held:

  • Inspections Coordinator
  • Corporate Customer Service Front Desk Manager
  • Chief Creative Officer
  • Business Manager
  • Call Center Customer Service Supervisor

Degrees

  • Bachelor of Art
    Associate of Arts : Diversified Studies

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