Inspections Coordinator Resume Example
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INSPECTIONS COORDINATOR
Summary
Enthusiastic and creative Visual Designer with exceptional
flexibility and resourcefulness. Skilled in Photoshop, Illustrator, and
InDesign, while developing 3D modeling expertise.
Skill Highlights
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Accomplishments
- Reduced a scheduling back log within three months from 640 inspections down to 60 for NRG Home Solar.
- Promoted from customer service representative at DXL Group to Front Desk Manager.
- Streamlined the business operations for Electro Medical, Inc. by establishing a working financial record system and introduced an efficient CRM system.
- Promoted from customer service representative at Globe Life Insurance to Training Manager and Team Supervisor.
Experience
01/2014 to 01/2016
Inspections CoordinatorAdt Security Services, Inc - Orange , CA
- Established guidelines and material to accelerate the scheduling process.
- Collaborated with the Install Manager and Permitting Team to offer improvements and direction resulting in streamlining operations.
- Presented methods that simplified the fire safety requirements for inspections.
01/2010 to 01/2014
Corporate Customer Service Front Desk ManagerPinnacle Technical Resources Inc - Elmsford , NY
- Meticulously followed corporate customer service guidelines controlling peak call volume and customer retention.
- Made reasonable procedure exceptions to accommodate unusual customer requests.
- Developed effective relationships with all corporate departments through clear communication.
01/2009 to 01/2010
Chief Creative OfficerSuncoast Schools Federal Credit Union - Spring Hill , FL
- Generated concepts and initial design explorations for new features and other product aspects.
- Revised user flows and designs based on design reviews, usability testing, A/B testing and other analytics, customer support feedback and other sources of input.
- Updated and managed existing website content for a Bruckeflooring.com
01/2008 to 01/2010
Business ManagerElectro Medical, Inc - City , STATE
- Planned, coordinated and controlled daily operations of the organization.
- Monitored ongoing expenses relative to budget projections.
- Assessed the need for new or enhanced systems and applications.
10/2006 to 10/2007
Call Center Customer Service SupervisorGlobe Life - City , STATE
- Demonstrated mastery of customer service call script within specified time frames.
- Developed a corporate teaching manual for all trainers to adhere to.
- Assisted with the development of the call center\'s operations, quality and training processes.
Education
2014
Bachelor of ArtFramingham State University - City, State
2009
Associate of Arts: Diversified StudiesOklahoma City Community College - City, StateDiversified Studies
Skills
3DSMax, Maya, Unreal Engine, Z-Brush, 3D-Coat, Adobe Creative Suite including Acrobat Pro, Microsoft Office Suite, accounting, administrative assistant, customer service, database, documentation, email, permitting, Quick Books Pro, web site design
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Resume Overview
School Attended
- Framingham State University
- Oklahoma City Community College
Job Titles Held:
- Inspections Coordinator
- Corporate Customer Service Front Desk Manager
- Chief Creative Officer
- Business Manager
- Call Center Customer Service Supervisor
Degrees
- Bachelor of Art
Associate of Arts : Diversified Studies
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