Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Detail-oriented Order Processor with reputation for quickly and accurately preparing orders for shipment. Adept at packing boxes, preparing pallets and moving merchandise with equipment such as forklifts. Offering punctual and reliable nature and [Number]+ years of experience. Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work. Client-focused with training in [Area of expertise]. Customer-focused [Job Title] with [Number] years of experience. Trained in [Area of expertise] and [Software] use with knowledge of data verification techniques and salesmanship strategies. Skilled at maintaining long-term relationships with clients and increasing profits. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Data entry skills
  • Managing returns
  • Payment collection
  • Recordkeeping skills
  • Computer skills
  • Responsible
  • Data management
  • Cultural awareness
  • Time management
  • Clerical
  • Leadership
  • Good telephone etiquette
  • Adaptability
  • Independent Thinking
  • Goal setting
  • Group and individual instruction
  • Records Maintenance
  • Computer proficiency
  • Customer service
  • Teamwork
  • Multitasking abilities
  • Microsoft Office
Work History
08/2011 to 07/2021 Inside Sales Support/Order Entry Specialist Overhead Door Corporation | Dalton, OH,
  • Completed accurate order entry and data verification.
  • Used CRM software to maintain detailed contact logs and account records.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Exceptional computer skills
  • Prioritized tasks and projects to meet tight deadlines.
  • Worked independently with minimal supervision.
  • Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
08/2000 to 08/2011 Customer Service Representative Carquest | City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained payroll information by calculating, collecting and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed wage garnishments and child support.
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce documents.
  • Reviewed order data to verify transactions and shipping dates.
08/1990 to 08/2000 Administrative Assistant to the President Riverside Mfg., Inc. | City, STATE,
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Completed accurate order entry and data verification.
  • Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Processed payroll for 100 employees including commissions, taxes, time off and healthcare benefits.
  • Matched purchase orders with invoices and recorded necessary information.
  • Maintained accurate forecasting and financial recordkeeping

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